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Very good 7.9
Based on 3294 reviews

Recent customer comments

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Very good



based on 3294 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 7.5
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.5

edwin N. from Indonesia
Couples
Stayed one night in June 2015
evrything ok except the hair dryer not available
food, bed,view
Its nice, delicious food, soft bed, but there is no hair dryer in the bathroom, tried to call several times, after 30 minute, the staff came and installed a hair dryer. But the hair dryer make strange noise
Reviewed July 20, 2015

JASON R. from Singapore
Couples
Stayed one night in June 2015
Good no friss stay by Novotel
1) Co located with shopping mall, 2) Big pool, 3) Clean well equipped room
Stay was good - meals was easily settled as hotel was located along with a big shopping mall and also a night food street 2 min walk from hotel. An exceptionally big swimming pool and spread of breakfast. Everything you can expect from Novotel Group. Good job.
Reviewed July 20, 2015

Song H. from Singapore
Business travelers
Stayed 2 nights in March 2015
Nice lobby, good dining, fair price
Nice lobby, good dining, fair price
Location is a little off from all major destinations at mangga besar. Staff is helpful and dining is good at the hotel.
Reviewed July 20, 2015

Fang H. from Taiwan
Business travelers
Stayed 4 nights in December 2014
sewage smell in the bathroom
good location
Bathrooms with odors that smell like a sewer.
Reviewed July 19, 2015

Danny W. from Indonesia
Families with young children
Stayed one night in July 2015
Nice location, Nice food, and Clean
Nice location, Nice food, and Clean
Nice location, Nice food, and Clean
Reviewed July 19, 2015

Danny W. from Indonesia
Families with young children
Stayed one night in July 2015
Nice location, Nice food, and Clean
Nice location, Nice food, and Clean
Nice location, Nice food, and Clean
Reviewed July 19, 2015

Angie P. from Singapore
Couples
Stayed 4 nights in July 2015
So-so
Location, amenities, quiet.
Satisfied, except for the leaking bathroom ceiling.
Reviewed July 17, 2015

Eyal F. from Belgium
Solo travelers
Stayed one night in October 2014
Nice hotel
Location is good clean n big room
Was good stay
Reviewed July 12, 2015

Eyal F. from Belgium
Solo travelers
Stayed 3 nights in December 2014
Nice stay
Clean big valuable
Nice stay not bad at all room service is good
Reviewed July 12, 2015

Eyal F. from Belgium
Solo travelers
Stayed 3 nights in February 2015
Not bad at all
Area is quiet good location room is big
Very nice hotel with helpful staffs
Reviewed July 12, 2015