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Recent customer comments

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Very good



based on 1635 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.0
  • Food/Dining 7.1
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ARATA S. from Japan
Business travelers
Stayed 3 nights in December 2015
nice restaurant
food, room, staff service
location is center of jakarta. It is easy to go anywhere, but traffice during daytime is not really good.
Reviewed January 18, 2016

Jong L. from South Korea
Business travelers
Stayed 3 nights in December 2015
good hotel with good location
clean and staff performance
good hotel with good location ...............
Reviewed January 12, 2016

Binsar T. from Indonesia
Families with older children
Stayed one night in January 2016
Staying at the Sultan
Hospitable staff.
There was nothing exceptional about staying in the Sultan. The staff were courteous and hospitable.
Reviewed January 11, 2016

ARATA S. from Japan
Business travelers
Stayed 2 nights in December 2015
high class
location, clean, delicious food
location is near from industrial park, food is delicious with various kinds. i will repeat again.
Reviewed January 09, 2016

Asriningati T. from Indonesia
Families with young children
Stayed 3 nights in December 2015
Receptionist were not good
Shuttle service, spacious, location
Was not okay. First impression was very bad due to lot of misleading infos given by receptionist. Again by checking out trouble at the counter. All in all very poor service of front desk staffs
Reviewed January 08, 2016

hjalmar G. from Iceland
Solo travelers
Stayed one night in January 2015
good value for location
location, value, staff
very pleaseant, great location
Reviewed January 05, 2016

Steven G. from Indonesia
Solo travelers
Stayed one night in December 2015
not bad but could be better
central jakarta, big rooms and friendly staff
overall is good but could have been better. The hotel old but still clean.
Reviewed December 30, 2015

Mohd A. from Malaysia
Families with older children
Stayed 3 nights in December 2015
The Sultan Jakarta
The staff were excellent, the food was halal, close to Jakarta central
Good.
Reviewed December 28, 2015

Toby A. from Indonesia
Couples
Stayed one night in December 2015
That Old Feel
food, location, staff
We checked in a bit late, and was offered a free-of-charge room upgrade by the nice staff. When we entered our room, it was spacious. However, you can just feel that the room is quite old. You can smell that "old" feel from the room. The only modern part about the room was the TV set. The rooms definitely need a major upgrade.
Reviewed December 28, 2015

Rene P. from Indonesia
Business travelers
Stayed 4 nights in December 2015
Valuable
Central located, 5 stars hotel, easy access
Valuable price for 5 stars hotel Located in the central city of jakarta, one of good choice for staying for business traveller A dining floor food and beverage was excellent
Reviewed December 27, 2015