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Good 6.7
Based on 208 reviews

Recent customer comments

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Good



based on 208 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.7
  • Location 7.4
  • Room Comfort/Standard 6.7
  • Service 6.6
  • Value for Money 6.9
  • Food/Dining 6.0

Azhar U.
Malaysia
May 19, 2015
good overnight hotel
1) nice settings, 2) relaxing environment, 3) location was ok as well
was good

novy W.
Indonesia
May 09, 2015
cleans
good design
The staff were generally friendly and helpful, Great Location and Great Facility

HENRA S.
Indonesia
April 04, 2015
great hotel option in mataram
nice service
were looking for a little comfort after some harder travelling from Flores. This place is a GREAT option. Rooms are very reasonably priced for what you get and the whole vibe of the hotel is fantastic. Large well kept gardens, two huge kid friendly pools, really clean rooms, good bathrooms, hot water, air conditioning. The hotel staff have a great customer service approach and were helpful with arranging multiple rooms for the 5 of us. They even engaged in some polite haggling over the price and dropped it by 15% when we said it was too expensive. Seems to be aimed at local conferences and business which makes it less touristy which is nice.

Wan K.
Malaysia
February 22, 2015
Our experience
Clean rooms close to the swimming pool, good facilities.
Good. The only problem was one of my childrens' room (room 171) did not have WiFi access.

Elizabeth L.
Indonesia
January 09, 2015
enjoyable
value, room, location
it is ok lah

Abbas A.
Malaysia
January 03, 2015
Feedback
nice garden and pool
The breakfast buffet spread is mainly limited to only local food. Bread and eggs are very limited and on some days not provided at all.

Gerard V.
Singapore
December 21, 2014
Its a good decent hotel provided you are not fussy
Good nights rest with no raod or external noise, good pool and good loaction
Pleasant stay

ENG K.
Malaysia
December 05, 2014
Overall of the hotel.
swiming pool, garden, quiet room
Breakfast coupon was not given everyday. Have to ask from them. Later they said can go straight to the coffee house.

cheryl L.
Australia
November 01, 2014
Not good.
it has bed, floors and windows
We arrived late and neeeded internet access only to be told it was not available in the room, but could provide uswith a cable if needed. Got to roomwhich was not terrible the balocony was nice. The bathroom was dirty marks onthe door and all around the shower and the shower curtin itself looked very bad. The towels had a odd shade ofgrey about them and we only had a small amount of toilet paper.We ordered room service 2 fresh juice and a burger. The juices were warm and tasted very sour and seperated quickly. The burger was sloppy inside and the bun burnt with a side of alomst warm fries. We also asked for a double bed but had twin beds. One night was enough for us. the grounds and the pool lookednice but we where woken at 6 am to kids playing in the pool.

Stephanie W.
Australia
October 22, 2014
Nice hotel in lombok
Pool, location staff
Good location near shopping mall, nice pool and friendly staff