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Excellent 8.2
Based on 167 reviews

Recent customer comments

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Excellent



based on 167 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.5
  • Location 7.5
  • Room Comfort/Standard 8.4
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.1

Gerben R.
Netherlands
May 03, 2016
Very nice and new hotel
This is a very nice hotel close to the main road. Located in a residential area but very close to the main road. Free snacks at arrival and in the afternoon, supposedly to appologize for construction works nearby though I didn´t see or notice anything of it. Staff, except for manager, doesn´t speak English well but a smile goes a long way. The hotel doesn´t have many rooms and feels more like a homestay or bed and breakfast. They serve breakfast in the room. Breakfast is not big, but tastes good enough.

Pat S.
Malaysia
May 02, 2016
Friendly owner and staff
Owner and staff were friendly and helpful. Breakfast by the pool was basic but ok.

Pat S.
Malaysia
May 02, 2016
Memorable stay
Booked all 3 rooms on the hill, so we got the pool to ourselves. Friendly owner and staff. Complimentary dessert and coffee served by the pool in the afternoon was delicious. However, the long and steep staircase going up to our rooms was a little challenging with heavy luggage.

ruziah A.
Malaysia
May 01, 2016
nice place
all of us love this place...

amirah B.
Malaysia
April 18, 2016
Clean, Beautiful, Great Staff, Great Owner
Villa Mataano are awesome. Nice staff, owner, nice kuih and tea and nice breakfast. They even lend me DVD player. The only problem I faced was the stairs infront of pool was very slippery. The handler is only at one side. The tiles are slippery. Anyone can fell off the stairs. I was told by the Australian travellers that he was one of the person who ever slipped at stairs (injured at knee), he saw some other people slipped too. and also the staff told me that there was another person fell off at the same place too.I would like to suggest management of VillA Mataano to add in one more handler at the stairs and change the tiles. I had bruises on my back and I still have it until now. The rest are all fantastic at this Villa.

Noorrulsyakirin B.
Malaysia
April 17, 2016
Excellent stay
We really enjoy our stay here. The location of this villa is just nearby the sengigi beach. John the owner and all the staffs were really nice and helpfull.

YEEKEONG W.
Malaysia
March 31, 2016
Good place, nice owner
John is a great guy that can arrange trips for very reasonable prices, especially if you haven't done your homework.

MAIALEN M.
Spain
March 31, 2016
Lovely Villas
Our stay in Villa Mataano was wonderful. The hotel is divided in teo areas: the new and the old. Both of them have great pools. We stayed in the new area. Our room was very spacious and clean. The breakfast was really good, we loved the pancakes! The staff was really kind, specially the owner, John. It takes just 5 minutes to the city center by motorbike. Totally recommended!!

Rudolf V.
Netherlands
March 29, 2016
Quiet and with excellent service
Stayed in Mataano for 3 nights in a room with pool view. Was worth the upgrade. The new rooms are excellent. Pool clean and well situated. Noise from the mosque was minimal and easy to get to the main road. Staff is very friendly and helpful. Recommended for anyone who wants to enjoy the beautiful East coast of Lombok.

Wan R.
Malaysia
March 17, 2016
Will never book here again
Unorganized