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Recent customer comments

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Very good

based on 512 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 7.5
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.6
  • Food/Dining 7.0

8.7 mohd D.
November 24, 2015
High class environment
Good ambiance, good staff,
No breakfast, far from convenient store.

6 Maslim M.
April 20, 2016
Big room
Big room but have poor aircon

7 Lee Y.
September 26, 2015
overall satisfied
location, cleanness
the location of the hotel is good. the staff performance need to be improved.

8 Ching O.
March 29, 2016
Good and enjoy
everything is perfect enjoyable moment to stay in Grand Angkasa

6 usman U.
September 15, 2015
not 5 star hotel standard
big room, location, strategic
location is on the center of city and can easily find many nice place for cullinary. but i ever experience double pay in this hotel when i check in not from agoda (my customer paid by themself, after i open by my credit card, but the hotel still issued my open card). and after i complain to the hotel, they still charged my open to my credit card. they said just become like that, because the management changing. and they must check to their accountant, but after a month still no any result. must be carefull for the double pay in this hotel

9.3 Norizah A.
June 11, 2015
Excellent food except nasi lemak can improve.
Staff friendliness and efficiency. The room very comfortable and clean. The security measures well taken care off.
Very good. Will not stay other hotel if visiting Medan again in the future. Thumbs up. Intact this was a return trip n stay. Being here before and love it here.

9.3 geoffrey C.
September 20, 2015
Grand old hotel
The lobby, restaurant and facilities
This is a beautiful old hotel and although would have been 5 star when new some hotel booking sites rate it as 3 star. Agoda offered free breakfast at the same prices for room only in other sites. The pool area is beautiful and relaxing. If you like you can eat breakfast poolside. There is a lovely sauna but it does operate limited hours

7 Maslim M.
June 15, 2015
Big room
Great food, strategies loaction, big room

8.3 Wan H.
June 28, 2015
Nice hotel to stay in Medan

9 Andjar R.
July 28, 2015
great stay
the service and staf was wonderful, hotel facilities is ok, but to live up to a 5 star rating, renovations are required.
Pleasant, location wise, nice rooms, good facilities.