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Excellent 8.2
Based on 1179 reviews

Recent customer comments

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based on 1179 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

novy W.
September 26, 2015
good design
So, lovely service, room adequate for our stay. We also had lunch there and the food and service was fine. Recommend for a convenient stay

Felinazria A.
September 25, 2015
nice hotel
huge rooms , short distance to merdeka walk
had a good stay at this hotel.value for money.

Wendy D.
September 23, 2015
Good location
Location, location, location
Good stay. So-so breakfast. Good location

Thomas B.
September 22, 2015
as grand as the name
location, friendliness, easy access
as a regular guess, for sure there are no things that to add for uncomfortable comments except to manage the space of BF area and to arrange an integrated system for the 3 elevator to synchronize at one button, not to press both side button to operation both sided elevator to the same floor.

Kaiqi S.
September 19, 2015
Hotel in Great Location
Location, Food, Comfort
Excellent stay. Free shuttle service to Airport Railink Station. Merdeka Walk just across the road.

mee N.
September 15, 2015
good for business
clean, relax, secure

mee N.
September 15, 2015
good for business
clean, relax, secure

Peter E.
United Kingdom
September 12, 2015
Great hotel. Best place to stay in Medan
Rooms were extremly comfortable, great staff and amazing choice for breakfast
Most enjoyable stay. Highly recommend you stay here if visiting Medan

Herman R.
September 09, 2015
Awesome hotel
Clean, good location, friendly staff
Good experience & very clean hotel. Suitable for business travellers & family trip

Ricky S.
September 08, 2015
Location, Breakfast, comfort
I was so pleasant with everything in this hotel. Everything was good, unless the staff performance in the reception. The management need to train them to be more polite, more efficient in work. When i want to check in and check out, all the staff over there was talking to each other. and when they look at me, the did not even give a smile. It so poor for five stars hotel to have a staff performance like that. Please improve on that.