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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Excellent 8.2
Based on 1152 reviews

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Excellent



based on 1152 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

6.7 He Q.
Singapore
June 12, 2015
Hotel in the City Gem
in the heart of Medan and surround by nice eatery, resturant and shopping centre
the overall stay is good except we have issue with the aircon as when we switch off the aircon in the room but somehow is operate by central unit and you can feel the coldness

5.7 Aditya N.
Indonesia
June 12, 2015
Centrally located hotel
centrally located
This hotel is centrally located, closed to food stalls. Hotel room is standard, and need detail touch up. A bit long to wait elevators.

9.7 Yong W.
Malaysia
June 12, 2015
Fabulous Hotel
location, staff professionalism, hotel facility
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.

9.7 Yong W.
Malaysia
June 12, 2015
Fabulous Hotel
Location, Staff Politeness, Hotel Facilities
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.

9.3 Noor A.
Malaysia
June 08, 2015
Worth it
Friendly staff,quick services & cleanliness

9 David B.
Australia
June 04, 2015
Staff, location, comfort
Clean rooms, great bathrooms
Comfortable

9.7 CHONG I.
Malaysia
June 04, 2015
Clean, spacious, comfortable
Great location, very polite and attentive staffs, nice hotel
Great experience

9.3 Noorma A.
Malaysia
June 04, 2015
Very clean and comfortable room
Clean room. Friendly and helpful staff.

7.3 Razali D.
Malaysia
May 30, 2015
Great location. Others need improvements
location at centre of Medan city, spacious apartment & near to merdeka Walk
grand Aston Apartment located at the centre of medan city. The apartment is spacious but need to improve on facilities to be regarded as 5 stars. There is no microwave and kettle power source. The aircond remote control also shared among 5 aircond units. The buffet breakfast almost the same daily and nothing to shout. All in all its still good experience to stay in Aston.

9.7 Maggie L.
Malaysia
May 26, 2015
Very comfortable , Great breakfast , helpful staff
Comfortable, convenient , helpful staff
This hotel is the best in Medan, opposite the street is Merdeka walk, easy to find food. The room very comfortable. The staff is very helpful and can speak good English. The best in the hotel is their breakfast, value for money.