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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Excellent 8.2
Based on 1160 reviews

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Excellent



based on 1160 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

Yong W.
Malaysia
June 12, 2015
Fabulous Hotel
location, staff professionalism, hotel facility
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.

Yong W.
Malaysia
June 12, 2015
Fabulous Hotel
Location, Staff Politeness, Hotel Facilities
Fabulous. Hotel really deserves its 5 star rating. I totally feel relaxed and comfortable. Totally enjoy my stay there. Frequently used facility like sauna, steamroom, jacuzzi bath. The hotel is just a stone throw away from Merdeka Walk where you can find excellent dining places. Staff politeness is excellent. A very helpful bunch.Always smiling and will greet guests when near. Very well trained group of front line staff. Breakfast range is rather limited though. Wifi and LAN service is good.

Noor A.
Malaysia
June 08, 2015
Worth it
Friendly staff,quick services & cleanliness

David B.
Australia
June 04, 2015
Staff, location, comfort
Clean rooms, great bathrooms
Comfortable

CHONG I.
Malaysia
June 04, 2015
Clean, spacious, comfortable
Great location, very polite and attentive staffs, nice hotel
Great experience

Noorma A.
Malaysia
June 04, 2015
Very clean and comfortable room
Clean room. Friendly and helpful staff.

Razali D.
Malaysia
May 30, 2015
Great location. Others need improvements
location at centre of Medan city, spacious apartment & near to merdeka Walk
grand Aston Apartment located at the centre of medan city. The apartment is spacious but need to improve on facilities to be regarded as 5 stars. There is no microwave and kettle power source. The aircond remote control also shared among 5 aircond units. The buffet breakfast almost the same daily and nothing to shout. All in all its still good experience to stay in Aston.

Maggie L.
Malaysia
May 26, 2015
Very comfortable , Great breakfast , helpful staff
Comfortable, convenient , helpful staff
This hotel is the best in Medan, opposite the street is Merdeka walk, easy to find food. The room very comfortable. The staff is very helpful and can speak good English. The best in the hotel is their breakfast, value for money.

YOK N.
Malaysia
May 25, 2015
over ok
comfortable, overall ok
comfortable, overall ok

INTAN P.
Indonesia
May 24, 2015
was nice
big size bed, great food n complete facilities
was comfortable n very good