Back to hotel info

Excellent 8.2
Based on 1178 reviews

Recent customer comments

Filter by traveler type

based on 1178 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8
Sort by

Muhammad A.
May 02, 2015
A smooth walk at the heart of Medan
clean. safe, close to everything
It was great staying at the Grand Aston City Hall Hotel. It is located at the really heart of the city. Acrros the street is Medan Merdeka Walk where we can find many cuisines until mid night. Train station and center point mall are within walking distance from the hotel. We were welcome and picked up by a helpful, friendly and professional hotel staff at the airport. Highly recommended..

Alberto D.
May 01, 2015
Nice hotel and location.
cleanliness, location and staff
Nice hotel and location, it's only a cross road to popular merdeka walk. Definitely I will choose this hotel again when I visit again Medan.

Vina A.
April 28, 2015
Great Location
Central Location, Affordable, Big Room Space
The main benefit of staying at this hotel probably is its central location. There is a big outdoor food court just across the hotel. Also this hotel is very close to the train station for trains to Kualanamu Airport. The room was also big and comfortable although the design itself were rather outdated. The staffs performance were also not of five star hotel. They gave inaccurate information when we asked for wifi password. We were told it would be in our room but turned out nowhere to be found. Also when we asked for a sewing kit at the reception, we had to wait for so long we ended up leaving without one.

Khairel S.
April 28, 2015
Good Location
The ambiance, location and amenities
It was a nice stay at the hotel with its strategic location. Opposite the hotel there is a food court where we can find a good mix of foods, from locals to westerns. The nelayan food is nice. The breakfast spread in the hotel is so-so though we are not big eater. Menu is the same every morning.

April 27, 2015
Great Location & Comfortable Room
Comfortable Room, Location & Friendly Staff
Its a great hotel in this hotel.

Ben C.
April 26, 2015
Grand Aston City Hall Hotel & Serviced Residences
breakfast, clean room and super location

Tang H.
April 24, 2015
Clean & Good Location
Clean and Good location

Tino S.
April 19, 2015
Good and clean
Location, food outside hotel and location

novy W.
April 18, 2015
good design
The check in was efficient and I appreciated the upgrade as I already stayed few times at that hotel

yenti Y.
April 15, 2015
huge room
location staff room
I got a really huge room when stay at aston medan.staff really welcome and helpfull. The room really clean. I stayed with my friends and all of us was satisfy.