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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Excellent 8.2
Based on 1151 reviews

Agoda Verified Reviews

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based on 1151 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

7.7 Adi S.
February 28, 2015
fitness center is wow... bed is amazing
fitness center. sauna. bed
Fitness center is the best amongst other hotels ive been to. The sauna and steam is biiigg. And bed is very comfortable

9.3 Kah F.
February 26, 2015
As expected of a 5 star hotel
Service, cleanliness, location
Overall I had a pleasant stay at Grand Aston. Staff can speak good English and service was good. Check in was a breeze and the reception tried their best to accommodate my request. Their Chinese restaurant serves decent Chinese food.

February 26, 2015
dirty stained towels refolded by housekeeping
location. facilities. location.
horrible housekeeping practice. not very hygienic. they refolded my used dirty stained towels back on to the towel rack. lipstick stains on the napkins, indicating they refolded used napkins. cutlery had old foods stains. pillows are hard. rain shower didn't work. had to contact the gm to get decent response. great location and good facilities though.

8.7 Eka S.
February 25, 2015
Near by train station & night food
Good staff, clean room & closed to train station

8.7 Zhaorong L.
February 23, 2015
Spacious rooms and Comfortable beds
Location, Comfort, Clean

9 Thomas T.
February 23, 2015
What a pleasant surprise
value for money, room comfort, breakfast
Perfect value for money. We didn't expect much from a city like Medan, but this was really a luxurious surprise for less then 60 EUR.

9.3 Hendri K.
February 19, 2015
Everthing is good except for the elevator
Cleanliness, Location & Parking Space
Extremely long waiting time for the elevator. Standing for 5mins and still unable to hop in

8 Yong S.
February 16, 2015
location and environment
decent hotel to stay

7.3 novy W.
February 14, 2015
good design
The room was nice and provided everything we needed

7.7 novy W.
February 14, 2015
good design
The room was nice and provided everything we needed