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Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Excellent 8.2
Based on 1160 reviews

Recent customer comments

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Excellent



based on 1160 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

Nik N.
Malaysia
March 12, 2015
Great 5 star hotel
nice room, good receptionist & classy
I was welcomed by a nice receptionist. Whenever i go to medan, i will stay in this hotel. It is cheaper as it is 5 star.

Sadikin C.
Indonesia
March 10, 2015
Second stay
Easy access to wherever I want to go, comfort room, and good breakfast
I really enjoyed the Premiere Deluxe room, the staffs are polite and helpful, but the breakfast need some improvement.

Chin L.
Malaysia
March 09, 2015
comfort
location, comfort, clean

George G.
Australia
March 05, 2015
Nice hotel
central location, free car service to airport train, helpful staff
The hotel is central landmark, but it is the middle of a constant traffic jam, otehrwise very convenient

chen K.
Malaysia
March 03, 2015
comfort hotel
tidy and good location

YU T.
Malaysia
March 02, 2015
Nice and pleasant stay
Comfort room, nice swimming pool and nice food
Strategic location and really value for money

Yee T.
Malaysia
March 01, 2015
Good location, further improvement for rooms
Locations, service, apartments for families
Overall we are happy with the hotel location, the service and general conditions of the hotel. Merdeka Walk is just across the road and we had a good supper there with lots of choices. 2 things to further improve: The Samsung aircon in the room was very noisy, it disturbed our sleep at night. The table lamp was not working, the light bulb was left on the bed side table but this was ignored by the house keeping.

novy W.
Indonesia
February 28, 2015
cleans
good design
It's easy to find the hotel, you can find markets and food stalls around.

Adi S.
Indonesia
February 28, 2015
fitness center is wow... bed is amazing
fitness center. sauna. bed
Fitness center is the best amongst other hotels ive been to. The sauna and steam is biiigg. And bed is very comfortable

Kah F.
Malaysia
February 26, 2015
As expected of a 5 star hotel
Service, cleanliness, location
Overall I had a pleasant stay at Grand Aston. Staff can speak good English and service was good. Check in was a breeze and the reception tried their best to accommodate my request. Their Chinese restaurant serves decent Chinese food.