arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia

Excellent 8.2
Based on 1160 reviews

Recent customer comments

Filter by traveler type

based on 1160 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.8

Frank M.
January 21, 2015
Top Shelf
Location, Breakfast, Quality
I have stayed at the Grand Aston on 3 occasions already. Once as a solo traveller, then two visits with family. Cannot find anything to fault this hotel.

Paulus V.
January 19, 2015
Great value!
Location right next to the railway station, great service, excellent prices
Booked for one night but extended it to two before continuing to Lake Toba. Highly recommend.

Jong P.
South Korea
January 16, 2015
nice staying
location, hospitality, valuable price
friendly staff and clean room

Vickneswaran J.
January 02, 2015
5 stars rated hotel
class,posh and clean
The hotel is very clean and has its own class.The rooms are big enough for comfortable stay and clean too.

cynthia R.
January 01, 2015
Great place
Great dining, strategic location and nice room and good facilities
It was an enjoyable stay. The room is clean and the kids like the pool. The food variety also very good.

Shaharin S.
December 28, 2014
Very nice
The hotel rooms were superb. Good security too. Attentive staff. For good view, make sure you get the one facing the Merdeka Walk. Plentiful of choice of food for breakfast. The hotel is located in city center. Just across the hotel is the Merdeka Walk. It has few quality restaurants; two familiar ones are McD and Pizza Hut. Crossing the road can be tricky; but be patient and make use of two pedestrian traffic lights for safety. The train station is like a 5-10 minute walk from the hotel, but again one needs to be patient and careful with the traffic. Some 200 meters away from the backside of the hotel is Matahari (mall). But if you have energy, a nice new and modern mall (Center Point) is just behind the train station.

Sadikin C.
December 25, 2014
Nice stay
The room is clean and comfort, the staff is being really helpful, the foods are delicious.
I really love how the room was decorated, but I can't find the wifi connection, and the breakfast area is a little too small for the guests. But the staff are being really helpful especially when I need a Taxi service.

Hosanna R.
December 22, 2014
first and last time
Spacious room and good air conditioning unit.
-Room light dim -bathroom is very small -shower head holder kept on dropping down -rain shower not operable -wall paper tearing off from corners of wall -Mosquitoes suck on my blood all night long -TV channel very limited and only one children's channel -TV size is small and sound quality is bad -sound proofing of the residential area is inadequate can hear neighbor talking and slamming door. to summarize, its the first and last time there.

Lioe L.
December 22, 2014
Great Hotel
Closed to train station and merdeka walk

Kah L.
December 21, 2014
Nice room, good location
Nice big room.. Close to food dining area.