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Recent customer comments

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All reviews (1143)

Business travelers (415)

Couples (266)

Solo travelers (142)

Families with young children (144)

Families with older children (92)

Groups (85)

Excellent
8.2
based on 1143 reviews
Hotel Condition/Cleanliness
8.4
Facilities
8.0
Location
8.7
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
7.9
Food/Dining
7.8

8 Maslim M.
Indonesia
April 20, 2016
Great hotel
Nice location

7.3 Weng C.
Malaysia
February 25, 2016
no comments
no comments

8 syed H.
Malaysia
February 24, 2016
good service and location
location.....near food market@merdeka walk

5.2 Lie P.
Indonesia
February 18, 2016
Chain hotel with bad service
I have to make amendment of my stay and try to do the changes at supposedly arrival date but the hotel would not agree to change and it seems that they don't care about the difficulty of the guest. would not pick this hotel anymore in the future

10 Muhammad J.
Malaysia
February 22, 2016
Short trip
Relaxation

8.3 Andy P.
Indonesia
February 22, 2016
nice room at Aston Spa
Nice room design, good service, friendly staff
I stayed at ASTON SPA room which is very very nice. the staff are super friendly. the foods there are great. Great Bfast. got my dinner at Ji Long chinese restaurant which offers very good foods. located at the heart of Medan. walking distance to Merdeka Walk which is a night food and drink places you can find . open until very late

8.8 YIN Y.
Malaysia
February 15, 2016
Very beauty Hotel
Very nice to stay with Grand Aston city hall, staff very nice.

6.8 Darwan T.
Indonesia
February 16, 2016
Good
Like it. Will be back in the future

8 Gregory S.
United States of America
February 17, 2016
Great location, not a five star
Hotel with simple rooms and mediocre staff. Nice breakfast, but overcrowding (which in fairness was due to Chinese NY) meant that options weren't rapidly replenished. Front desk wasnt particularly helpful with a lost passport issue.

9.6 Yi T.
Taiwan
February 14, 2016
Good.
.