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2015
Very good 8.0
Based on 470 reviews

Recent customer comments

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Very good



based on 470 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 7.6
  • Room Comfort/Standard 8.4
  • Service 7.8
  • Value for Money 8.0
  • Food/Dining 7.5

TEUKU H.
Indonesia
May 11, 2016
the facilities
No pool and No spa

Wasnudin W.
Indonesia
May 02, 2016
New Hotel in Medan city center
The location in city center, easy access to shopping mall and medan train station. Clean and big room with free wifi.

Helmi S.
Malaysia
May 02, 2016
Very happy
Enjoyed my time here and easy to get cab due to good location.

Suzan A.
Indonesia
April 21, 2016
Pretty good
the room was good

Benny T.
Indonesia
April 18, 2016
Great place
We had a wonderful stay here. Supermarket is across the street.

okto W.
Indonesia
April 09, 2016
Good
Keep persistence

okto W.
Indonesia
April 09, 2016
Good
Keep persistence

Omer A.
Australia
April 02, 2016
Big and good breakfast, good facilities but location is a little inconvenient.
It was a very nice staying

Ron L.
United States
March 30, 2016
One of our favorite Medan hotels
We always enjoy staying at the Grand Serela. Room, staff, food, facilities are all wonderful, in a great location for us.

Irwandy B.
Malaysia
March 09, 2016
Slow In Room dining service
Great location