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Acceptable 5.0
Based on 129 reviews

Agoda Verified Reviews

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Acceptable



based on 129 reviews
  • Hotel Condition/Cleanliness 4.3
  • Facilities 4.0
  • Location 5.9
  • Room Comfort/Standard 4.3
  • Staff Performance 5.6
  • Value for Money 5.3
  • Food/Dining 4.4

Emma K.
Australia
December 10, 2014
3 star hotel? Yeah right!
The room was covered in mould and it smelt bad. The bathroom only had cold water and was also covered in mould. There was only one choice for breakfast which was some sort of soup and nooner hi worked for the hotel could speak any English at all. I would not go back to this hotel if someone paid me! Nothing it was disgusting

Emma K.
Australia
December 08, 2014
Do not stay here!!!
When I arrived at the hotel my heart sank at the thought of having to stay in it. The staff could not speak any English so the communication was hard. When I was escorted to my room the attendant brought a can of air fresher to quickly freshen the room when I entered it, it was needed!!! The room had mould growing on the walls from the ground up and also from the roof down. The place was covered in dust and the bathroom was revolting and covered in mould too. I was meant to stay two nights but opted out. You can get much better quality for less without having to sleep in a bed where you can feel things crawling on you and a room covered in mould!

andy S.
Indonesia
December 03, 2014
unpleasant
nothing
not really that good. small and dirty rooms

Ros R.
Malaysia
December 01, 2014
Review of grand sirao
Nothing
Its not located at strategic place.no patking space for guests.hotel condition is not good as in pictures.the hotel does not provide kettle and iron.worst thing is there is no room services!! Toilet was dirty. No place to hang clothes/towel.

david G.
India
November 01, 2014
the worst
please i request agoda to delete this hotel from the list or ur partner please please dont ever refer to this hotel please please

Rosmiati M.
Indonesia
October 28, 2014
the hotel is so terrible, my room was disaster
it's a nightmare, I don't even sleep the whole night.

Charles S.
Indonesia
October 20, 2014
Poor Quality Hotel
Good location, value for money
The stay was not really good since the service quality was poor, cleanliness of the hotel area and room also poor, resulting really bad experience. The 3 Star that they have not showing that they have 3 star hotel qualities and services.

Thomas A.
Indonesia
October 18, 2014
no recommended
Never again

kai W.
Taiwan
October 07, 2014
Terrible place to stay
black spots around the bathroom. The room door isn't secured (i can see my lock through the door), so i didnt sleep in the hotel,and found another better place instead.

Nadia Y.
Malaysia
September 30, 2014
OK for backpacker
Cheap..friendly staff.. easy to get food and near to shopping mall
OK and OK