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2015
Excellent 8.2
Based on 2362 reviews

Recent customer comments

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Excellent



based on 2362 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

Kenneth S.
Malaysia
June 10, 2015
Great Location
Good location, Value for money and clean
Stayed for 3 nights. Great location as it is above Cambridge Mall, hence, it is easy to find food etc. Rooms are big, bed is firm and water pressure is strong. The dinner buffet is surprisingly good with a combination of local and international cuisine. Probably the only complain is that the pool is a tad small and the key card does not work quite often.

azali M.
Malaysia
June 07, 2015
recommended
foods..view from room..good facility

SELVY L.
Indonesia
June 07, 2015
Great hotel
Breakfast
Great breakfast with a lot of varieties to chose from.

SELVY L.
Indonesia
June 07, 2015
Great hotel
Location
The room size is excellent and location is great.

Christine Y.
Indonesia
June 07, 2015
Another option business hotel in Medan
Spacious, quick response and location
Its my first time to stay at Grand Swiss-Belhotel Medan.. after several times had business trip at Medan. This hotel has a spacious room, they have bathtub and shower, but I admired with their quick response. When I checked in (I requested for 1 big bed, instead of twins) the front liner informed no availability of big bed, but they organize the bed become one instead of twins.. I really appreciated.. And their concierge helped to pack the box, giving me a solution to reach the airport and ordered the taxi too.. Superb and quick response concierge ! Too bad, I am not impressed with the breakfast experience. I sat at the table for almost 15 minutes, noone asked me what would like to drink.. need me to come to their waiter station and order the tea. I request the aglio olio pasta without chili flakes, the chef said he will deliver the food to my table, after 15 mins foods not delivered - and I went to the counter again and the chef cooked my pasta with chili flakes. He said he would cook again and deliver to my table.. and guess what.. I did not get my pasta for an hour..

prakash R.
India
June 06, 2015
overrated grand swiss Belinn
location of the hotel, the access from the hotel to the Cambriddge mall.

Tan C.
Singapore
June 06, 2015
Good location with friendly staff
Location , service , value
Value for money with friendly staff.

Faisol H.
Malaysia
June 03, 2015
nice hotel
suoerb staying for business trip
Nice food and center of town

Ivy T.
Malaysia
May 31, 2015
c/in & c/out abit slow.
the breakfast not nice.

Sazilah S.
Singapore
May 28, 2015
Good location and rooms
Location, rooms and food
I had a good stay at the Grand Swiss-Belhotel in Medan. Stayed in the Grand Deluxe room, which was really spacious. The only thing I didn't like about the hotel is the way the staff handles the breakfast crowd. The restaurant is pretty small and there were queues every morning but we could see that they were short on staff. We even noticed some patrons just cutting the queue and just sit at any empty spot and the waiters did not do anything about it. Other than that, it was alright.