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Excellent 8.2
Based on 2369 reviews

Recent customer comments

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based on 2369 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7
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prakash R. from India
Business travelers
Stayed 2 nights in June 2015
overrated grand swiss Belinn
location of the hotel, the access from the hotel to the Cambriddge mall.
Reviewed June 06, 2015

Tan C. from Singapore
Stayed 2 nights in June 2015
Good location with friendly staff
Location , service , value
Value for money with friendly staff.
Reviewed June 06, 2015

Faisol H. from Malaysia
Stayed 2 nights in May 2015
nice hotel
suoerb staying for business trip
Nice food and center of town
Reviewed June 03, 2015

Ivy T. from Malaysia
Business travelers
Stayed 3 nights in April 2015
c/in & c/out abit slow.
the breakfast not nice.
Reviewed May 31, 2015

Sazilah S. from Singapore
Stayed 6 nights in July 2014
Good location and rooms
Location, rooms and food
I had a good stay at the Grand Swiss-Belhotel in Medan. Stayed in the Grand Deluxe room, which was really spacious. The only thing I didn't like about the hotel is the way the staff handles the breakfast crowd. The restaurant is pretty small and there were queues every morning but we could see that they were short on staff. We even noticed some patrons just cutting the queue and just sit at any empty spot and the waiters did not do anything about it. Other than that, it was alright.
Reviewed May 28, 2015

VEERAKUMAR S. from Malaysia
Stayed 2 nights in May 2015
good location in medan
food, location and accessibilty
Good staff, prompt service by housekeeping staffs but room is a bit small for superior deluxe type.
Reviewed May 27, 2015

Brian W. from Australia
Solo travelers
Stayed one night in January 2015
Always a great stay
Location, price, comfort
I always stay here when i Medan. The breakfast is great and the rooms are comfortable and the bathhouse is great too.
Reviewed May 26, 2015

Ron L. from United States
Stayed 2 nights in May 2015
I have stayed at the hotel one time
location staff mall
The hotel is over priced and overrated. It is good, but not great. We stay in Medan a lot and the food and room is over priced, especially in comparison with the Gran Serela and the Aryaduta.
Reviewed May 26, 2015

Ko S. from Indonesia
Business travelers
Stayed 3 nights in May 2015
good location with the mall
location, service and clean
comfortable and good location
Reviewed May 26, 2015

melissa A. from Australia
Stayed 2 nights in May 2015
really disappointing
location, some nice staff
Reviewed May 24, 2015