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2015
Excellent 8.2
Based on 2364 reviews

Recent customer comments

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Excellent



based on 2364 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

Chua B.
Malaysia
March 09, 2015
good location..best hotel
near shopping center

iswan S.
Malaysia
March 09, 2015
good
location,roomservice and transport
good

Junaidi L.
Singapore
March 06, 2015
Hotel in City Centre
Located in town area, next to cambridge mall, so its easy to find food and drinks, short walking distance to Sun Plaza, other than that, nothing special
Ok, but its overrated to be 5 stars, since its lacking of luxury in services and over all experiences Facilities is average, small swimming pool, spa facilities is average, service is just average I was having trouble to go up due to faulty lift access and even with my access card , it didnt work in one of the lift, the manager inside the lift also cant help me, and continue hie journey to upper floor. I complain about this to front desk, they insist that no need access card before midnight, instead of check the lift . I have to tell them that " your manager was in the lift with me, and he also cant help me. Finally, the manager come down and inform the front desk about one of the faulty lift

Nathasha M.
Indonesia
March 03, 2015
Location is the best
room staff location
this is my favorite hotel in medan so far, i keep coming back to this hotel every time i go medan

zulkafperi H.
Malaysia
February 27, 2015
good hotel to stay
strategic location, modern design and good price
superb

Novie O.
Indonesia
February 26, 2015
Room
Room, staff
Was a pleasant stay

shaderon S.
Malaysia
February 23, 2015
SATISFACTION
LOCATION,COMFORTABLE,ENTERTAINMENT
I,M FEEL VERY SATISFIED AND MUST COME BACK AGAIN.

Juliana H.
United States
February 22, 2015
first timer
Auto - toilet, nice closet with full mirror, office space with couch
It's not as new as I thought, I asked for the best viewer on the highest floor - I got the highest but room's quality is dispointing - teared wallpaper, stained wall, one of the bathroom lights didn't work, and ants. I requested to move, the new room is better, but the hairdryer always atop working after every minnute.

Chrycia P.
Singapore
February 19, 2015
Medan hotel
Clean, fantastic location beside mall & Gd service (staff: Pauline)
Comfort and clean

Jesse P.
United States
February 16, 2015
A bit expensive
breakfast, staff, luxury
Everything was very nice. The breakfast buffet is excellent. My room smelled a bit like mold and the hotel is expensive for Medan, but everything else is excellent.