arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.2
Based on 2362 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2362 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

Hong G.
Singapore
September 22, 2014
Stay at belhotel medan
location, location, location
In general, the stay was nice. The rooms condition was good and the location is very good since its just next to a mall. Hotel staff was helpful. Accurate on the advise check in time when we requested early check in. Cons - There's no international charging plugs in the rooms. I think the hotel would provide some adaptors. However, we didn't ask since we had some with us.

melvin N.
Singapore
September 18, 2014
Not too bad
Good location, massage services and conveniences
This is not the 1st time I've stayed in this hotel so it goes to show that the standard is not too bad. However, the towels need to be replaced totally as they are mostly very old now.

Anthony H.
United Kingdom
September 16, 2014
Medan Hotel
Roof top bar, Location and shopping mall is ggod
Nice convenient hotel

Hendra L.
Indonesia
September 15, 2014
very nice room and place
clean room, good place and nice staff

Irene T.
Indonesia
September 14, 2014
not 5 star
Location, mall accessibility, room size
it was good but not a 5-star experience.

Jane B.
Australia
September 13, 2014
One night stay
Cleanliness, position and rooftop pool.
Our stay here was only overnight, every thing was good, it was clean and had a small but nice rooftop pool with great views of the bustling city below the breakfast was also very good.

LAURIANE L.
France
September 11, 2014
Nice stay
Amazing rooms with all comfort with great view for the highest. Food for breakfast is excellent. Staff speaks english and is very nice and polite.
Very high standard hotel. Everything is perfect except the swimming pool: little and very quickly full of children. Not very well exposed to the sun because blocked between the two towers. Except this detail, all is high quality to make u feel good.

Lucinda C.
Australia
September 11, 2014
Good Hotel
Location, Convenience, Value
Enjoyed my stay at the hotel. Staff were friendly and helpful. Room well appointed. Good breakfast & easily able to get other meals from the mall adjoined to the hotel.

Ginger M.
Canada
September 11, 2014
Two stays in Medan
The staff were helpful arranging a guide and tour around Sumatra, the hotel is attached to a mall, the buffet breakfast has a good variety

Sigit T.
Indonesia
September 10, 2014
Good hotel in central Medan.
Mall, Centrally Located, Comfortable
The hotel is great in general. Comfortable. Although it is located in central Medan, the location is not as good as the Aston or Aryadutta, which are very close to city attraction (Merdeka Walk, etc.). The connecting to the mall helps somehow, so I can refresh a bit. The Edge restaurant is nice, but the food is just ordinary.