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Excellent 8.2
Based on 2364 reviews

Verified traveler reviews

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based on 2364 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

Ginger M.
September 11, 2014
Two stays in Medan
The staff were helpful arranging a guide and tour around Sumatra, the hotel is attached to a mall, the buffet breakfast has a good variety

Sigit T.
September 10, 2014
Good hotel in central Medan.
Mall, Centrally Located, Comfortable
The hotel is great in general. Comfortable. Although it is located in central Medan, the location is not as good as the Aston or Aryadutta, which are very close to city attraction (Merdeka Walk, etc.). The connecting to the mall helps somehow, so I can refresh a bit. The Edge restaurant is nice, but the food is just ordinary.

Wietske W.
September 10, 2014
We spend one great night in Grand swiss belhotel m
Bathroom, view and the rooftopbar.
We only stayed one night but is was really good!

Ivana W.
September 10, 2014
Good hotel next to mall
Location, room, next to mall
It was pleasant. The room was clean & comfy. Good location and connected to cambridge shopping mall.

September 09, 2014
Nice Hotel
Hotel condition was very good, the location is convenience and variety of foods for breakfast.
I stay at this hotel for 3D2N with my wife and son (1 yr old) with all the facilities, room condition and their staff was good and it's worth to stay here.

September 08, 2014
Fantastic location.
Next to shopping mall with a supermarket at basement.

Han W.
September 08, 2014
In the Heart of Medan City
Convenient, comfortable and Big Hotel Room
I checked in the hotel with no problem at all, just within 10 minutes. This hotel is located in the heart of Medan city. Easy access to anyway by taxi. This hotel is just next to a shopping hall. And within the shopping mall, you will be able to find the Western, Oriental and localfood restaurants all over the mall. And if you like shopping, this shopping mall is just the right size for you. This hotel room was big, toiletry was ample supplied, hotel room was clean and quiet. Hotel staff were also helpful and friendly. I will stay in this hotel again for my next visiting.

Zack T.
September 05, 2014
Business Hotel
Location, performance and convinient
Stay in this hotel is great. with good location, easy to find food and transport.

Yen L.
September 05, 2014
Awesome stay!
room, Toilet, Location
I really enjoyed the stay. Room is big. Toilet very well maintained. Location is good!

Dewi S.
September 05, 2014
good location, not a 5 star
This surely not a 5 star hotel, they only put 1 hand towel, no face towel, no comb and the quality of the slipper is bad, the staffs not friendly enough they dont greet the guest when they meet the guest. I am a non smoker however since the hotel was full they put me in smoking room, the smoking room was so bad, the smoke smell was so bad. But when i complained they put air freshener which is quite good to reduce the smell. The location was good when you looking for shoping mall since it is connected to cambridge mall, however when you come to medan you want to find their famous street food then this not the place. The breakfast quality was bad, you cant taste the miso taste in their miso soup since it so light, the soy milk was the same, you can only taste water, the danish croissant not crispy and taste just like a normal swet bread. For the rate i think it was the highest in medan eventhough compared to 5 star hotel in other city the price was quite low. Overall i can say it was a 4 star hotel but not 5 star.