arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.2
Based on 2362 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2362 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

Heng L.
Malaysia
January 08, 2014
One of the best Hotel in Medan
Nice, Location, Comfortable
I stayed in the hotel for a retreat holiday. The room is clean and comfortable. Provided free internet however, it is quite troublesome as need to type the password every time you connect.It is centrally located, there are few nice shopping center and SPA by walking distance. The hotel's Spa also provide very reasonable price massage and SPA service. Nice food on the rooftop restaurant.

SUNARTO S.
Indonesia
January 07, 2014
Great hotel and centrally located, beside a mall
Clean, comfortable, easy access to shopping centre
Overall very good, not much to complain about. It is a great hotel. Have easy access to everything.

huieng L.
Malaysia
January 07, 2014
nice hotel and value for money
centre location, clean room, good service
This hotel is located in the city centre, and consider one of my favorite choice hotel when i travel to Medan. service is good, room is comfortable and clean. the most important also value for money. will recommend this hotel to friends who would like to travel to Medan.

Suyin O.
Malaysia
January 07, 2014
Great Location
Great Location, Clean Rooms, Next to a mall
Hotel location is very good, located right next to a mall where access to food and shopping was easy. Rooms are clean, overall the stay was good, value for money.

TAN H.
Malaysia
January 06, 2014
Value for money
clean, service, location

HUI S.
Malaysia
January 04, 2014
Overall, the stay was satisfying.
(1) Great & new facilities are offered; (2) Efficient and attentive staffs; (3) Luxury and clean hotel.
Though the price is a little higher than other hotels in Medan, it's definitely worth the money you paid. And considering the hotel is newly-built so some credits go for that. The most satisfying thing for us is the cleanliness of every corner of the hotel. Besides, it's strategically located in the city and interlinked with Cambridge Mall. Another good thing is that there's a local 24/7 convenient store (IndoMart) at opposite of the hotel. In addition, the city view from the room is awesome if you're lucky enough to get the higher floor located room. Overall, the stay at Grand Swiss-Belhotel Medan was satisfying.

giovanni R.
Italy
January 02, 2014
very friendly staff
staff, room size, and quality service
overall just great but i think i did mention to the staff many time, very friendly and attempt staff

Budi H.
Indonesia
January 02, 2014
location are good
location
breakfast menu, always same every time i stay in this hotel, no improvement.

Budi H.
Indonesia
January 02, 2014
nice
food, location, location.
boring food, every time i stay in swiss bell, the breakfast always the same year to year, never change

Ivy L.
Malaysia
January 02, 2014
Nice
room, pool and food
convenient to go anywhere. near shopping mall. easy access to anywhere. very good staff.