arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.2
Based on 2362 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2362 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

Able L.
Malaysia
December 11, 2013
Very good
near to Kampung Keling and the Sky Bar/Restaurant
Nice, clean and comfy room. Love the sky bar/restaurant which is one of the tallest in Medan beside the one at JW Marriott. The pub/club one floor below is a disappointment though. The Heineken draft beer that we ordered were stale. Having soft music playback rather than a live band might make the place a more enjoyable place to wind down.

adolf M.
Indonesia
December 10, 2013
clean and easy access
clean room, good location, friendly staff

May T.
Singapore
December 09, 2013
Nice Clean Comfortable Room with Internet
Good Breakfast, Location & Nice Rooms
Great location, it is located at the same building with the Cambridge shopping mall with many restaurants. The hotel is also near to Jl, Majopahit.

Shin C.
Malaysia
December 07, 2013
Good hotel in a good location
Location, Staff performance, Wifi
Very strategic location. Next to Cambridge mall, which offers nice foods and within 5-10 mins walking distance from Sun Plaza. Also just stone throw away from Restuarant Garuda, the famous Minang food (though I think it's nothing great and over priced). Wifi in room works perfectly. I stayed on 18th floor and the lift could easily be pain in the as*. Medan train station is also 5 mins drive away (without the traffic of course). Tips: the Beca charged me 40k while taxi only 25k (minimum payment but actually fare was only 12k) - I would go for taxi next time! Staff was especially helpful. Especially a lady named Efi. Overall, I am very satisfied with this hotel.

Jopi N.
Indonesia
December 07, 2013
Love the Hotel location
Spa, Shopping and Room
I requested a pool view room, when i check in the reception told me pool view rooms are full. i requested again if they could transfer me to Pool view room once it's available, the reception girl told me, sorry u can only stay at city view room... if they require me to pay more, i have no problem at all, but they just simply turned down my request without any consideration, not vigilant at all...

Hartono H.
Indonesia
December 04, 2013
good place
bed, clean, nicely

Choon P.
Malaysia
December 03, 2013
Comfy & Clean
Location.

William S.
Indonesia
December 02, 2013
Very Good Place for relax
easy access to city, comfortable room, near to shopping centre
it is a nice hotel with reasonable price for long term stay at medan. near to shopping area and lots of local foods nearby.

Charles L.
Singapore
December 01, 2013
Very comfortable and peaceful
Attentive Staff, Big Room and Nice Food
Greeted by very friendly staff with comfortable room. Very nice breakfast and checking out was very fast.

Michael C.
Philippines
December 01, 2013
Nice stay. Room very comfortable.
Beside shopping mall, centrally located in city
Had a good overnight stay. Buffet breakfast was good. Only complain was the lack of slippers in the room.