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2015
Excellent 8.2
Based on 2349 reviews

Recent customer comments

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Excellent



based on 2349 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.7

9.3 Michael H.
Indonesia
October 27, 2013
Centrally located hotel with next door mall
Location, friendly staff, nice room
It was a pleasant stay it the hotel and the staff were friendly and attentive.

5.3 lee M.
Malaysia
October 25, 2013
this hotel can't rate as 5 starts, below standard
nothing
not worth the money, 1st 5 star hotel I stayed can't find a meat for breakfast. this hotel can't rate as 5 star, the service from the front desk and the food and the condition of the room is disqualify as 5 star hotel, i am not going to stay there again....

7.7 Fauzi J.
Indonesia
October 25, 2013
Convinience to stay and best food avaiilable
Comfort,effisient and good location.
City of Medan is unique place recommended to see. Your trip will more enjoyable ifstay and Swissbel Hotel due to a best location

7.3 Fadjar S.
Indonesia
October 24, 2013
comfortable stay
location and room
Comfortable stay at the hotel and the city

8 Irna W.
Indonesia
October 24, 2013
A good place to stay in the center of Medan city.
Good location, near the shopping area.
It was a great pleasure for me to stay in Grand Swissbell.. the staffs were friendly and helful, the room condition is clean and the atmosphere also comfortable.

8 chaan L.
Singapore
October 21, 2013
Friendly staff who helps arrange transportation
English speaking staff, near shopping mall, clean and comfortable
Medan is a place with not much to see and not much good food to enjoy. The hotel is a place which is close to a modern mall that offers you somewhere to move around and choices of different food.

10 Yoke W.
Malaysia
October 21, 2013
GREAT
Clean, friendly & confortable
Great! always want to try to tell my experience staying in Grand Swiss-Belhotel to friends and business associate.

8 GWOLIANG N.
Singapore
October 20, 2013
Average
Good staff service
Very good staff service at front-desk but bad restaurant staff who are very slow despite repeated requests for bill, etc.

6.7 GWOLIANG N.
Singapore
October 20, 2013
Good stay
Reception staff very good
Reception and check-in/out is very efficient. F&B staff at restro very bad.

6.7 GWOLIANG N.
Singapore
October 20, 2013
Good stay
Very efficient and friendly staff at reception
Overall very good except for restaurant staff who are very slow and lazy.