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Very good 8.0
Based on 1625 reviews

Recent customer comments

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Very good

based on 1625 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 7.6

Niesje A.
March 20, 2016
Good stay
Good location, good price, clean room

Adam A.
March 17, 2016
Cleaniness, TV channel, Location

Yang C.
March 12, 2016
Hotel on top of a mall.
Good location, fast check in, nice pool.
The hotel stay was excellent. I arrived on a Sunday and none of the travel agents were working. They called up an agent they have worked with in the past and he was able to setup something for me the following day to visit the orangutan sanctuary. This was my number one priority for visiting the island of Sumatra. The tour included transportation to and from the airport while the driver waited. When you arrive you are greeted by the hiking guide who will take you into the jungles in search of the orangutans. The whole hiking trip was roughly 3 hours in 35C degree weather so its not a trip everyone would be capable of doing or want to do. Something a lot of the guides don't tell you is that the new airport in Medan is linked to the city centre by a train. The train into the city centre is half the price of taking a cab. When you arrive at the train station you can take a quick taxi ride to the hotel for about 2 dollars. The train back to the airport runs very early as well which was useful as I had a 6am flight and had no issues getting to the airport in time.

He Q.
March 01, 2016
Our Bad Experience
location, breakfast spread and shopping
we have a terrible stay at the hotel, the quality of air along the corridor is full of cigarette smell and although the room is a non smoking we still saw guest smoke in the room. The air con switch is faulty and we complain a few time but it did not help, it was freezing cold and we had to switch it off in the middle of night and there is no operable window in the room. we didn't have any proper night rest

Novelius P.
February 26, 2016
Fully recommended

Novelius P.
February 26, 2016
An excellent location
Value for money, nice location and perfect swimming pool

Tina S.
February 25, 2016
I made booking for single bed but while arrived they told me they do not have single bed any more.
I do satisfied for alle facility.

tan V.
February 23, 2016
Pool Terrace room is suitable for family with kids
Pool , good location
Good and my kids enjoy a lot

Mohd R.
February 23, 2016
Selesa dan cantik

Rio B.
February 22, 2016
decent stay but not so good service
location, cheap, room.
It was OK, but I disappointed with the performance of the staff, I just had a 6hrs trip for another city, was so tired and I had bags with me, when I finally reach the doors, there were 2 guy, one help me to open the door, another guy just standin doing nothing. No one offered me to help bring my bags on my both hands and my back, I was so upset. Location a price are good, but need to improve the service and the security.