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Recent customer comments

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Very good

based on 1576 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Staff Performance 7.9
  • Value for Money 7.9
  • Food/Dining 7.6

7.2 Ronny W.
May 09, 2016
The hotelnprice is little more expensive
Compare in jakarta the hotel prices is more cheaper than medan

7.6 Shelvaganeysh P.
May 03, 2016
The hotel staff were prompt and polite to all my request. Keep up the good work.

8.8 Tan Y.
May 03, 2016
very good location
Very good location and the breakfast is nice.

May 05, 2016

8.4 Abdul H.
May 03, 2016
Comfortable Hotel
Comfortable hotel for holidays. the rooms are clean enough. The staff are friendly. Location of this hotel is strategic and easy to get food from outside of the hotel.

7.2 Wee T.
May 05, 2016
Good stay
Overal a good stay except there is only one lift serving the hotel. The lobby is on the 9th floor. The other lift is out of service since my last stay two weeks ago. Waiting time is long and there are many guests using that one lift.

10 lia Y.
April 29, 2016
pleasure stay
the hotel very nice, room small but cozy , nice view, clean, the lobby down stairs small , we need to go up for check in at main lobby ..

7.2 Ching Y.
May 10, 2016
Worth it
Worth paying for the cleanliness and facilities.

8.4 Ardi A.
April 25, 2016

7.2 tsuyoshi M.
April 22, 2016
no problem at all.
it is ok, but many indonesians has no english and hard to cover requirement. some more help by english speaker of hotel are more appreciated. receiption of convention in other hotel near thsi hotel was terrible for foreigner. i was happy to saty this hotel, though covention team suggested to stay other hotel.