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Excellent 8.8
Based on 1417 reviews

Recent customer comments

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based on 1417 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.7
  • Food/Dining 8.5

January 15, 2016
Easy get shopping area
COmfort , Easy , Best room
enjoy in pool side

January 15, 2016
good room
easy , clean , good
we enjoy in the room and pool

Mario L.
January 11, 2016
Good hotel but bad maintenance
Good location, nice staff, good price
The hotel was great, the location is perfect, right in the middle of the city, you can get any food around this hotel. Unfortunately, during our visit there in last day, the flush in the toilet wasnt work, they said there some problem in their pipe or something. For 5 stars hotel, this was a fatal mistake.

Anton ..
January 09, 2016
the place is so strategic, the room is clean
comfortable, clean, strategic place
vacation on JW Marriott

hendra H.
January 09, 2016
Nice hotel design

Nazly S.
January 08, 2016
Excellent hotel
Friendly staff, good location, nice hotel
Although only 1 night for transit in Medan, but this is the hotel that I'll staying in Medan in the future.

Ucci M.
January 04, 2016
Good Staycation
room, luxury, good food
it was great! me and my husband had a staycation and this was the second time we had it in JW Medan. I love the room and the breakfast, although I must say their tea and coffee were overpriced for the quality (especially the coffee!). It was a crowded when we stayed there (2nd of January). The management should have been more prepared, I queued like half an hour to check out, there were only two staffs in the receptionist handling all the crowded. We also had to waited almost an hour when we requested for robes and extra slipper. Overall, it was a nice stay and we sure will go back next time.

Jonathan C.
January 03, 2016
Stay at marriot
Spa is good, food selection is good and the room is comfortable

francisco T.
January 03, 2016
quite good
rooms and toilets n breakfast
its pretty good stay.. will come back there next time

January 03, 2016
nice hotel, very comfortable
great service and staff go out of their way
i enjoyed my stay very much, staff always go out of their way to help, really good service