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Excellent 8.8
Based on 1441 reviews

Recent customer comments

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Excellent



based on 1441 reviews
  • Cleanliness 9.1
  • Facilities 8.5
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.7
  • Food/Dining 8.5

Conrad A.
United Kingdom
February 25, 2016
Stay was fine. Little disappointed with food.
Nice rooms good location, expensive menu

ERNA D.
Indonesia
February 24, 2016
i got upgraded room..
I book deluxe room via Agoda. I was not sure why, when I checked in I got upgraded room. The room was big and the bathroom was amazing. however, on that weekend, the hotel was crowded so that I had to wait a bit longer for escalator

MARVIN T.
Malaysia
February 22, 2016
One of the best hotel in Medan
My whole experience here is great! This begins with the hotel staff, all of them are very friendly and helpful. The receptionist, the concierge, the restaurant staff are all amazing. The tight security check for everyone who enters the hotel makes us feel safe and secure. The restaurants are great. The only cons for this hotel is that there is no convenience store within walking distance. We have to get a taxi just to go and buy a few things from the convenience store.

Loganathan S.
India
February 19, 2016
Good Experience
1. location of the hotel, 2. Room space and 3. Good Maintenance
I am fully satisfied and excellent experience to stay in this hotel

Vania A.
Indonesia
February 19, 2016
good
good

Waimun C.
Malaysia
February 17, 2016
Excellent
I had great time staying in JW Marriott Medan, the staff are very polite and helpful the breakfast bar are fantastic. The coffee house chef is superb, I arrived late, the buffee bar for dinner was mostly not much food left and he specialy cook a bowl of special noodles soup for me.

Foeng R.
Indonesia
February 17, 2016
Great place to stay
Nice hotel to stay, will surely comeback and recommend to friends

ROSINDY -.
Indonesia
February 16, 2016
:l
Average breakfast buffet. The swimming pool was not as clean as it should be.

Andy H.
Indonesia
February 14, 2016
Good hotel for business travel
Need repair on aircon control system

EFFENDI H.
Indonesia
February 13, 2016
Poor service level
No coordination among departments