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Verified traveler reviews

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Excellent



based on 1439 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.7
  • Food/Dining 8.5
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Jimmy L. from Indonesia
Couples
Stayed one night in July 2014
nice hotel
space, clean and price.
there are no word explain better then excellence.
Reviewed October 25, 2014

Fransiska H. from Indonesia
Families with young children
Stayed 3 nights in October 2014
Our 3-night stays at JW Marriott with a 2-year old
Big room + bathroom, city view, swimming pool
The hotel personnels were kind and ready to help on our requests. We met with Pak Dimas, the Hotel Manager, who had kindly offered us a room upgrade after we complained on the unprofessionalism of the room cleaning service personnels. The room was amazingly good just as our expectations on a first class hotel like Marriott. It was showing signs of wear and tear in some parts of the room, like in the shower area and clogging of the washing basin, but nevertheless it was clean and in good working condition. Taxi was readily available in the hotel, which is good, considering that we need to take taxi to get us to most of our destinations. Not many food choices around the hotel, unless you don't mind eating in the hotel restaurants. We have no comments on the hotel restaurants as we chose to try local foods outside the hotel. Swimming pool was clean and not crowded when we were there. It was a beautiful view too.
Reviewed October 22, 2014

Kiah W. from Singapore
Business travelers
Stayed 2 nights in September 2014
Not bad
comfortable, spacious and clean
Not bad, feel very comfortable during the stay. The beds were very inviting.
Reviewed October 22, 2014

Wesly S. from Indonesia
Families with young children
Stayed one night in August 2014
Very Pleasent stay
berakfast, room and location.
yes absolutely... very comfortable bed and nice breakfast. will come back for sure if I visit medan.
Reviewed October 20, 2014

Andrew F. from Australia
Business travelers
Stayed 3 nights in October 2014
Outstanding hotel & exceptionally friendly staff
The staff, the staff & the staff!
Great hotel, true 5-star from rooms, to general hotel, the dinning options and the staff. Thoroughly enjoyable stay!
Reviewed October 16, 2014

Johannes I. from Indonesia
Business travelers
Stayed one night in July 2014
Good
GOOD GOOD GOOD
GOOD!
Reviewed October 15, 2014

CHIN Y. from Malaysia
Business travelers
Stayed 2 nights in August 2014
good
comfortable, good, ok
good
Reviewed October 12, 2014

Jaeki Y. from South Korea
Business travelers
Stayed one night in August 2014
Best hotel in Medan
Location, Staff performance, cleanliness
Satisfied. Will come back again.
Reviewed October 08, 2014

Dewi P. from Indonesia
Couples
Stayed one night in October 2014
Great location
Location, prices, cleanliness
Reviewed October 07, 2014

Kheng B. from Malaysia
Couples
Stayed 2 nights in August 2010
luxurious stay with affordable price
nice room, nice food, comfortable services
Peaceful,relaxing and having good time with my partner..we like it very much
Reviewed October 06, 2014