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Excellent 8.8
Based on 1393 reviews

Recent customer comments

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Excellent



based on 1393 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Staff Performance 9.0
  • Value for Money 8.7
  • Food/Dining 8.5

Lai C.
Singapore
October 08, 2013
Comfortable, clean & safe for female traveller
Friendly, clean and comfortable
It was marred by the standard of food provided for breakfast. The variety is still good but the freshness could be improved. A disappointment and drop in standard as compared to my stay 1 year ago.

Helmy J.
Indonesia
October 01, 2013
great stay in a great hotel
big room, quite surroundings, and nive restaurant
The hotel's location is good and it is at the heart of Medan. The staffs were friendly. The facilities were great, and breakfast was perfect. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.

TEDDY T.
Indonesia
September 26, 2013
great
location, luxury and surroundings
it was just great staying at the hotel,the staff was attentive and friendly.located in the heart of the city.quiet surroundings. nice view and cozy room..

budi S.
Indonesia
September 26, 2013
very clean and comfortable room
clean, spacious, and comfortable room
very nice and luxurious hotel, centrally located, good service and good food

Alfredo S.
Malaysia
September 22, 2013
Superb.
Location, Friendly Staffs and Fine Dining.
Was very pleasant, staff were friendly, spacious room, central location and most of all good Business environment.

Priscilla T.
Indonesia
September 20, 2013
comfortable nice rooms
comfort, clean, large beds

GWOLIANG N.
Singapore
September 13, 2013
Good stay
friendly and attentive staff

GWOLIANG N.
Singapore
September 13, 2013
Good hotel stay
clean, nice and friendsly staff

Ernila R.
Indonesia
September 02, 2013
pleasant
centrally located, nice food and clean
I enjoyed my stay in medan because I stayed in JW Mariot. This hotel is centrally located so It was not difficult for me and my family to go averywhere, and I enjoyed the breskfast. I would not hesitate to recomend this hotel tp my friends.

Jessy H.
Indonesia
September 02, 2013
very comfortable
Shopping area, near train station, good room
very pleasant stay and would be back in near future