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Excellent 8.8
Based on 1389 reviews

Agoda Verified Reviews

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Excellent



based on 1389 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.7
  • Food/Dining 8.5

10 Natalie S.
Indonesia
August 29, 2013
Relaxing, fun and comfortable
The spacious clean room and bathroom and the breakfast buffet
My stay was really satisfying. The room was spacious, clean and comfortable. The bathroom is also spacious and very clean. The spa and swimming pool are also great. The staff are very friendly. Overall a very pleasant stay.

7.7 GWOLIANG N.
Singapore
August 28, 2013
Good stay
attentive staff, central location and fast service

7.7 GWOLIANG N.
Singapore
August 28, 2013
Good stay
attentive staff, central location and fast service

10 Hema Y.
Indonesia
August 27, 2013
Great room, great food, great service
location, room and service
Overall it was an awesome stay. Great access, train stations, shopping malls and restaurants are in close vicinity. Room was clean, and comfortable. Both breakfast buffet and room service was good. Nice fitness facility with personal trainer, outside pool is also great although it doesn't have a pool side bar as it is inside the fitness club. Would totally recommend the hotel to all friends and family

9.3 Tengku A.
Malaysia
August 26, 2013
The Best Hotel In Medan
5 Star Hotel
Nice to stay in luxurious well designed room . Everything is good..city view..

10 rickianto S.
Indonesia
August 21, 2013
Perfect
Everything is good
Comfort room good location nice view best service hotel nice swimmibg pool

7.3 Iwan S.
Indonesia
August 20, 2013
Nice Hotel
Good Location & Friendly Staff

7.3 Diaz K.
Indonesia
August 20, 2013
Great value for money
good design, comfy bed, and nice bathroom

8.3 Ahmad S.
Malaysia
August 19, 2013
Fun, relaxing and comfortable
the bed, the view and the bathroom
I wish the staff could be more professional in dealing with its customer. The facilities are up to par but the people managing them need more improvements. There was a short circuit in the morning for about 2 minutes and when I asked the staff nearby regarding it they said not to worry as it was only 2 minutes. Imagine if I were in the elevator!

7.3 Ahmad S.
Malaysia
August 19, 2013
Facilities is great, services are poor
Bathroom, Bed and Room facilities
Had a water heater problem and was only resolve a day later! Imagine! a 5 star hotel Services was slow in terms of room service and the reception calling in the taxi, have to wait for more than an hour for the taxi to arrive