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Excellent 8.8
Based on 1396 reviews

Agoda Verified Reviews

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Excellent



based on 1396 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.7
  • Food/Dining 8.5

Aries H.
Indonesia
June 21, 2016
Best 5 Star Hotel in Medan
Value of Money, Clean Hotel and Best Location

Aries H.
Indonesia
June 21, 2016
Best 5 Star Hotel in Medan
Value of Money, Clean Hotel and Best Location

Azemi A.
Malaysia
June 20, 2016
excellent
nice food

ratna D.
Indonesia
June 16, 2016
SUPER COMFORT and VERY NICE STAFF
This is my first experience going to Medan. I love my room, nice ambiance, clean, and near with elevator. Staff is very helpful when i cannot tap my room card, help to save durian ucok (need to save in the freezer), you can get the legal cab (named Bluebird ) from the lobby, and you can get ATM access near hotel, still in the same building with the hotel. And my suggestion is to get your breakfast outside the hotel, just find some traditional food, get the original taste, because Medan has so many kind of GREAT traditional food. :) Enjoy!!

Lim S.
Malaysia
June 16, 2016
Sales Director
wish the air-con is cooling

Jessy H.
Indonesia
June 14, 2016
excellent
such a nice hotel, feels like home

Jessy H.
Indonesia
June 14, 2016
excellent hotel
such a nice hotel, feels like home

Jessy H.
Indonesia
June 14, 2016
excellent hotel
such a nice hotel, feels like home

Christine C.
Singapore
May 31, 2016
Can be better
The stay in JW Marriott Medan is good and yet not so good. The staff is very friendly and great customer service. The sad back is the travel desk. There isn't a travel desk service for the hotel guests. The car service arrangement is not reliable during changing shift. One of the concierge staff doing the wrong thing for asking money deposit in order to secure a car arrangement to Lake Toba. At the end, we wasted our effort to drive for 5 hours to Lake Toba and the driver was not willing to let us visit the island and then drive another 5 hours drive back to hotel. Other than this unhappy experience, the food is great at the cafe and the room is fantastic.

Yohanna H.
Indonesia
May 31, 2016
Excellent Place-5Stars for everything
Always love to stay in here