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JW Marriott Medan

Jl. Putri Hijau No. 10, Medan Perjuangan, Medan, Indonesia 20111 (Show on map)

JW Marriott Medan Medan - Hotel ExteriorJW Marriott Medan Medan - SpaJW Marriott Medan Medan - Fitness RoomJW Marriott Medan Medan - Swimming poolJW Marriott Medan Medan - Hotel ExteriorJW Marriott Medan Medan - Hotel ExteriorJW Marriott Medan Medan - Executive LoungeJW Marriott Medan Medan - Meeting RoomJW Marriott Medan Medan - Meeting RoomJW Marriott Medan Medan - Meeting RoomJW Marriott Medan Medan - SpaJW Marriott Medan Medan - ReceptionJW Marriott Medan Medan - ReceptionJW Marriott Medan Medan - ReceptionJW Marriott Medan Medan - Guest RoomJW Marriott Medan Medan - Guest RoomJW Marriott Medan Medan - Guest RoomJW Marriott Medan Medan - LobbyJW Marriott Medan Medan - Deluxe Double Double Guest RoomJW Marriott Medan Medan - Deluxe King Guest RoomJW Marriott Medan Medan - Executive Deluxe Guest RoomJW Marriott Medan Medan - Executive LoungeJW Marriott Medan Medan - Lobby LoungeJW Marriott Medan Medan - Swimming poolJW Marriott Medan Medan - Indoor Swimming PoolJW Marriott Medan Medan - Fitness CenterJW Marriott Medan Medan - Fitness Center LoungeJW Marriott Medan Medan - Quan SpaJW Marriott Medan Medan - BallroomJW Marriott Medan Medan - BoardroomJW Marriott Medan Medan - Function Room - Classroom SetupJW Marriott Medan Medan - Function Room - Theatre SetupJW Marriott Medan Medan - LobbyJW Marriott Medan Medan - Reception
Fantastic
786 reviews
8.9

Safety, clean hotel, high standard staff perfomance...

Eugene, Malaysia 

JW Marriott Medan Medan - Spa JW Marriott Medan Medan - Fitness Room JW Marriott Medan Medan - Swimming pool JW Marriott Medan Medan - Hotel Exterior JW Marriott Medan Medan - Hotel Exterior JW Marriott Medan Medan - Executive Lounge
JW Marriott Medan Medan - Meeting Room JW Marriott Medan Medan - Meeting Room JW Marriott Medan Medan - Meeting Room JW Marriott Medan Medan - Spa JW Marriott Medan Medan - Reception JW Marriott Medan Medan - Reception
JW Marriott Medan Medan - Reception JW Marriott Medan Medan - Guest Room JW Marriott Medan Medan - Guest Room JW Marriott Medan Medan - Guest Room JW Marriott Medan Medan - Lobby JW Marriott Medan Medan - Deluxe Double Double Guest Room
JW Marriott Medan Medan - Deluxe King Guest Room JW Marriott Medan Medan - Executive Deluxe Guest Room JW Marriott Medan Medan - Executive Lounge JW Marriott Medan Medan - Lobby Lounge JW Marriott Medan Medan - Swimming pool JW Marriott Medan Medan - Indoor Swimming Pool
Hotel Area: Medan Perjuangan
Number of Rooms: 280

Recent customer reviews

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Fantastic

8.9

based on
786 reviews

Value for Money
8.9
Location
8.5
Staff Performance
9.3
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
8.7
Food/Dining
8.6
All reviews (786)
Eddie N. Business travelers Malaysia, May 19, 2013
Location and Business

Centrally located
10
A good place for Business, convention and stay as it is centrally located.
Eugene T. Business travelers Malaysia, May 18, 2013
Good safe place, clean and peaceful

Safety, clean hotel, high standard staff perfomance
7.7
Nani N. Families with young children Indonesia, May 12, 2013
very satisfy with all the things

the view of the pool, room size and comfortable bathroom
8.3
great hotel, comfortable stayed
Craig S. Couples Australia, May 04, 2013
Great Room. Great Staff. Great Hotel.

Helpful (albeit a little slow in action) staff willing to go out of their way to assist you. Hotel was very central and rooms were large, clean and tastefully decorated
8.3
I was visiting Medan with my wife to attend a friend's wedding. My room included complimentary access to the executive lounge. On the first night I asked if three guests (the couple to be married and the best man)could accompany myself and my wife to the executive lounge. The manager on duty immediately agreed to this. There was no charge. I later found out that there was normally a lounge guest entry fee of approx $US40 per person. Outstanding that the Hotel waived the not inconsiderable entry fee. Overall service at the hotel and staff attitude and friendliness were excellent and certainly in keeping with the high standards synonymous with the JW Marriot brand.
Iueseng C. Business travelers Malaysia, April 28, 2013
A nice surprise. the hotel was impressive.

Lovely, luxurious, modern and impressive hotel with clean and spacious room. The hotel was just 15 minutes drive from the airport.
8.7
Well impressed with the quality of the hotel in a provincial town.
Gwoliang N. Business travelers Singapore, April 27, 2013
Undoubtedly the best hotel in Medan

Attentive staff, good food and efficient service
9
Benedict L. Business travelers Malaysia, April 27, 2013
Good location, great stay, very comfortable.

Room spacious and staff speaks good english, good breakfast.
9
Good location, great stay, very comfortable room, spaciuos, staff speaks good english, very near to airport.
Martin H. Families with young children Indonesia, April 21, 2013
affordable and excellent

Food, location, and cleaness
10
Arrive in Medan in Morning i was seen that the city was clean (compare to the other big cities in Indonesia). JW Marriot hotel was one of taller building in Medan with modern style. However, the security of this hotel was tight and as a guest i can understand that the hotel would like to guarantee the security of their guess. The lobby was designed with moden interior design. Although weather in medan consider as hot, stay in the lobby of hotel was nice with cooler temperature. I really liked the room, I thought it reached the 5star level in decor and quality. I liked the room service Pizza, and I loved the buffet Breakfast. The staff in the restairant also very generous and helpfull sepcially for our kids. They didnt have some things on the room service menu, but they had just opened, so i give them a break. The front desk staff were efficient and very nice...I felt the 5star welcome, that I have felt at other established 5 star hotels. For the $ it is a great deal, in my opinion, I travel thru Medan on occasion, and I will spend my night or 2 there every time. Got to pay for high speed Wifi, but it wasnt much, and If you need to download something, it is very fast. In the end, its really a pleasure to stay in this Hotel...very recommended to those who to stay in medan for any kinds of trips.
Kanajan S. Couples Malaysia, April 16, 2013
Wonderful staff,unbelievable breakfast,great bed!

their staff were exceptional----attended to nearly all our requests for help.Amazing breakfast---I am still thirsting for their fruit juices.Their bed---a dream-maker!
8.3
Melissa L. Business travelers Singapore, April 14, 2013
Nice property but staff performance is a letdown

Great dining choices, nice room, easy access to airport
8
We have stayed in this hotel multiple times, enjoying every stay as it is a nice hotel, very reasonably priced, and the dining choices are great. However, this stay has left us quite disappointed with the service standards. Make sure your booking is clear, as when we checked in , the receptionist said we would not have access to the executive lounge even though i clarified that we had booked an executive room. She responded that she would call Agoda to check. Later, she confirmed that we indeed would have the perks,and updated our keycards without apology. Just one example of multiple incidents where we were disappointed. Sent an email to the manager and received a prompt apology, which I appreciate but that's as much as was done to remedy the situation. Had trouble getting hot water in the shower. Other than these, the JW Marriott Medan is a good property with good enough facilities, very well-priced and prompt airport transfer, good restaurants, and in-house spa services. Only the service provided by certain staff left us in want!!!
 

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Customer Reviews - JW Marriott Medan, Medan

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