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Palace Hotel

Jl. Raya Cipanas, Cipanas, Puncak, Indonesia (Show on map)

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Hotel Area: Cipanas Number of Rooms: 185
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
98 reviews

Value for Money
6.8
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (98)
Kiky N. Families with young children Indonesia, June 08, 2013
its a new hotel and very clean

great breakfast, clean room and friendly staff
7.3
i stayed @hotel for one night only with my family and i made reservation by agoda only several hours before check-in n without print my email cause i used my tab, when i said i cant show them my email resevation print n only show them my booking code..the staff very helpful, they checked my reservation by phone to agoda and i am only waiting for a few minutes then i got my room instantly, very fast
Yudistira W. Couples Indonesia, June 02, 2013
Palace Hotel

near road, but noisy from bar
6
Denrich S. Business travelers Indonesia, May 18, 2013
Nice but standard in services

Clean, large room, nice location
7
Nice but standard. Lot of noises from the main street makes it is not comfortable for rest.
Erwin B. Couples Indonesia, May 18, 2013
Not a nice experience

Just central to busy nightlife, if u prefer that
5
Very noisy because of the band and the club in the hotel even its at 11 pm! Its sleep time I believe. The bed sheet felt damp and cold. The exhaust fan in the toilet suck in the cigarette smells inside, kind of annoying.
Wenjoko S. Families with young children Indonesia, March 31, 2013
Not really a nice hotel for rest.

Nothing, nothing, nothing.
2.7
Very Disappointing! Considering this hotel is supposed to be a retreat hotel and it is located in a countryside area which people may take a good rest. The hotel is too close to the main road. The nightclub and bar open until 2 AM and it is located exactly 10 meters in front of our rooms. Since the hotel does not have an AC, and it is too hot for us if we closed the window, so we will have to wait until the bar close, then we can go to sleep. The hotel management should really consider of moving the bar to another area or just closed it, beacsue I don't really see that many people go to the bar.
Mohd F. Families with young children Singapore, March 15, 2013
Pleasant,relaxing, and enjoyed the cool weather

Swimming pool,spa and the friendly and helpful staffs
6.7
Ali R. Couples Oman, March 09, 2013
very good

hospatility,centrally located ..fast room service.
10
Well ...it was cool and confortable…near to the tourist places like the safari …flower garden etc hotel was clean like a new hotel .. sona ,steam very good.
Budi A. Families with young children Indonesia, February 24, 2013
Nice Hotel and Excellent Service

Love the Reception where you check in
9.3
me and my family stayed for 1 night in the hotel. unfortunately the weather was not so nice, it was a bit windy and have been raining since we got there up until the day we left the hotel. but, overall palace hotel is a nice hotel with excellent service starts from the security guy, bellboy, room service, restaurant staff (for breakfast) and concierge. very recommended to stay. it has playground for kids too, good ambiance, clean and neat room, clean bathroom, clean corridor along the rooms. i would recommend the hotel, and will definitely go back there.
Shopping Tip: Close to Brasco, well known Factory Outlet in Puncak Area.
Fatria A. Families with young children Indonesia, February 02, 2013
clean and standard hotel

Room atmosphere
5.7
Standard hotel, clean i like the breakfast menu so far is good lah but compare with the price i think still need improvement especially for hot water is taking too long > 10 minutes to wait for hot water
Melvine G. Couples Indonesia, January 27, 2013
no worthied spending such price with low standard

good location
6.3
Floor is not cleaned well. So many ants in everywhere in our room. Then we changed room

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