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Excellent 8.5
Based on 1653 reviews

Recent customer comments

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Excellent



based on 1653 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.8
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.7

Xianguang Z.
Australia
May 19, 2016
Don't miss the breakfast
Extremely impressed by the richness and diversity of varieties of food and foodstuff provided and serviced at breakfast. Please don't miss the breakfast.

Lanny W.
Indonesia
May 15, 2016
Ok but not the best as 5 stars
Breakfast not good As 5 stars hotel they give only 1 tooth brush in everyroom also 1 slipper.The answer it their policy so have to request so funny! I have everyday ask for newspaper even I already ask daily to send it & they also promise.

YOSUA Y.
Indonesia
May 15, 2016
Not helpful bellboy at all
Bellboy not helpfull at all

Ching W.
Malaysia
May 14, 2016
Fantastic hotel
Next to a mall, convenience to find food, staffs are extremely nice, breakfast are amazingly good

Hinggil B.
Indonesia
May 10, 2016
Hotel with good facilities in Semarang
Star hotel with friendly staff

Richard A.
Indonesia
May 10, 2016
Excellent and value for money hotel in Semarang
The hotel is located at pretty strategic location in Semarang, provide wonderful breakfast and connected to the newest and most luxurious mall in Semarang. It also has very good gym facilities and nice room.

Saesarez N.
Indonesia
May 09, 2016
Great Stay
It's really recommended

Emma N.
Indonesia
May 09, 2016
Service tidak memuaskan
Saya check in sekitar pukul 16.30 dan saya pesan kamar non smoking. Namun receptionist berkata bahwa kamar non smoking habis. Saya kecewa karena saya bawa anak kecil dan tentunya bau asap rokok sangat mengganggu. Lalu receptionist berkata akan melakukan air purifier dan treatment aroma teraphy di kamar. Saya pikir akan dipasang alat air purifier, ternyata hanya ada 1 orang yang datang untuk semprot air freshner dan pergi tanpa pasang aroma teraphy juga. Akhirnya pun kamar tetap bau rokok menyengat. Ketika buka wc. Ternyata ruangan bau pesing. Terpaksa saya harus bersihkan sendiri. Kondisi handuk juga sudah usang. Tolong lain kali pelayanan dan kebersihan lebih ditingkatkan.

Febrianto Z.
Indonesia
May 09, 2016
Excelent Hotel
The hotel located at the city central near to shopping mall and attraction place . The staff are helpful and nice n the hotel room is big and comfy.

Richard A.
Indonesia
May 07, 2016
Excellent hotel - good value for our money
Hotel is located pretty near to China Town and other tourist spots such as Simpang Lima, etc. it is connected to the biggest and luxurious new mall in Semarang (Paragon). Room and breakfast are superb, facilities are very good, including the gym. Staffs are pretty attentive and provide very good service too.