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Artotel Surabaya

Jl. Dr. Soetomo 79 - 81, Surabaya Center, Surabaya, Indonesia (Show on map)

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Artotel Surabaya Surabaya - Lobby
Hotel Area: Surabaya Center Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
244 reviews

Value for Money
7.9
Location
7.9
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (244)
Isao M. Solo travelers Japan, January 05, 2013
Clean room and Good service

New room, nice atmosphere
8.7
This hotel seems very new. Room is clean and well decorated. And hotel staff service is friendly and professional. And location is also convenient. Next to hotel, there is small shop like 7eleven. And with 5 minitues walk, there is nice tasted Indonesia restaurant. I love there. It's apart from center of city a little. But surabaya traffic jam is not so serious and taxi manner is much better than Jakarta. So I think this is not so serious.
Aries W. Solo travelers Indonesia, January 01, 2013
Friendly and nice hotel

friendly and casual staff
8
Glad we choose this hotel, we only stayed for one night and it was quiet reasonable price for peak season especially on new year's eve. Tho we didnt celebrate new year's eve at the lobby hotel where they had this celebration party going on. Easy access to the center of the city, shopping malls and good restaurants.
Maria D. Groups Indonesia, December 28, 2012
Great to stay here

Comfort, nice location, clean
9
Love to stay here . Really nice hotel with great art and comfort room. Room is small but its not a big deal. People here are very friendly. I will stay here again.
Shopping Tip: Really close to tunjungan plaza and ciputra world. Very easy to find foods.
Rizqi S. Families with older children Indonesia, December 27, 2012
New hotel with touch of art

Ample room, clean, and functional setup. Each room has its contemporary drawing.
7.7
The hotel just open on July 2012. We ordered two rooms side by side and facing to main road. The sound proof is considerably good to reduce the outside sound. But, internally, you can easily hear people talking while they are on hall way. The b'fast is minimal but better in choice and taste than similar three-star hotel. The hotel is close to city center (Tunjungan Plaza). Metered taxi (Bluebird) is available at the parking lot.
Ganda K. Families with older children Indonesia, December 25, 2012
Warm and Well designed Hotel

The staffs are very friendly, well trained and proactively helpfull
9
We rented 3 standard rooms for 3 nights. The rooms are small but clean. No fridge and no extra bed for the room (they do not provide those in the hotel. But they have water boiler with free tea and sugar in each room. All designed for speedy checkout! The hotel displays and sell works arts and artfull souvenirs. We bought some and they were helpful to wrap it with plastic bubbles and a box for checked in luggage. Unfortunately they were not experienced in packaging art objects for traveling. We found three out of four objects cracked and damaged. It is a shame, they were eager to help, but not well trained to pack art objects for travel. An area for improvement! But the stays were very nice. We will definetely come back to this hotel! Parking space is limited but the staffs were very helpful to optimize it.
Sightseeing/Attractions Tip: Its location is in an upscale albeit old residency neighbourhood. But it is not too far from center of the cities by taxi and there are close by good restaurant within 5 minutes drive.
Maria I. Families with young children Indonesia, December 24, 2012
Nice budget hotel

Nicely decorated, with unique decorations
7.7
since this hotel is still new, everything is still clean, tidy, and shiny. breakfast is also ok for a budget hotel. the only problems are there was not enough table to put our luggage n bags, and no toilet/room for our driver to rest.
Hendra K. Solo travelers Indonesia, December 21, 2012
Hotel with a modern art interior design

Clean and new room, helpful staff
9.7
The hotel is new and clean. The room is big enough for a solo traveller, and so is the bathroom. The internet connection is fast in the lobby, common area, and room. The password to the internet is given upon request and it's only for one device. Using the same password into another device will cause the first one to get kick out or the 2nd one cannot log in at all. Actually, internet connection is limited to 2 devices per guest room. To use internet from the 2nd device must use different password. The room does not have refrigerator, but the hotel provides 2 complimentary bottles of water and coffee and tea. There is a convenience shop just next to the hotel. The complimentary breakfast is nice and different every day, but it does not offer too many variety. Also, the number of seating in the restaurant is not that many. In a slow day, there is no issue in finding a seat or sharing a table with another guests.
Aaron P. Families with young children Indonesia, December 20, 2012
Nice hotel with artwork, but poor shower

Good design, good food, clean room
8
Nice hotel, a lot of artwork in the Lobby, like gallery. Nice Coffee Shop with good food for breakfast and good coffee there. There is a convenience store on the Ground floor.
Restaurant Tip: There is Bon Ami Cafe across the street with good steak
Vincent D. Business travelers Indonesia, December 20, 2012
artistic hotel

nice service staff
8
this hotel have a unique style of hotel with a lot of street art around the hotel, the staff service also nice and also this place itself located in the city center.
Dewi A. Families with young children Indonesia, December 15, 2012
" A unique and colorful hotel"

great location, friendly staff
7.3
This hotel is a new operation, very colorful but unique, simple, and beautiful. The bedroom is small and clean, it's enough if you just want to stay here for relax or just for a while. The concept of colored paintings on one wall in the bedroom is very unique. The bathroom is small and clean, but there is little interference from water splashes from the shower that soaks the dry areas around the wastafel. This makes you have to be careful when walking on that area. The lobby and the restaurant are cozy. But the lobby is dimly lit during the day, maybe it's one of their concepts, too. The staff are welcoming and friendly, but there is no doorman. It's difficult to find a taxi during the day.

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Artotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - Hotel InteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - LobbyArtotel Surabaya Surabaya - LobbyArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - Hotel InteriorArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - Hotel InteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - LobbyArtotel Surabaya Surabaya - Studio 20Artotel Surabaya Surabaya - Lobby

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