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Very good 7.9
Based on 885 reviews

Recent customer comments

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Very good

based on 885 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.9
  • Food/Dining 7.3

Ratna P.
February 25, 2016
No thanks

Andrew K.
February 22, 2016
friendliest staff around!!
Awesome property!! Friendliest staff!! Have been to artotel many times and never dissapoint..

ronny S.
February 21, 2016
the real art!
clean, unique, cheap
it's a nice location of surabaya. they have the caffee which is good ambiance to have meetig over there! nice!

hong N.
February 19, 2016
Cheap clean good location

Francis T.
February 17, 2016
Comfortable rooms
Room comfort, Location, Staff
It is my first time and I truly enjoyed the stay there. The rooms are good, clean and comfortable. The dinning room needs to be improved somewhat on the quality and diversity of food. The breakfast spread is really good. Overall, I enjoyed my stay there and will certainly stay there again when next in Surabaya.

Yosef D.
February 15, 2016
Good value
This is my third time staying at artotel Surabaya and I am always satisfied with the service and facilities. Will return again.

Rita M.
February 02, 2016
Very covinient location
Friendly staff

Rita M.
February 02, 2016
Very covinient location
Friendly staff

sherly S.
January 08, 2016
Good clean room
Clean room, good staff, good location
Great time with family

January 06, 2016
Comfortable, Clean and Convenient location..
Comfortable bed, Cleanliness and Convenient location near reastuarant and mall..
I had a comfortable stay at Artotel. I had stay here more 10 times before. Artotel has maintan the standard well. Artistic decor. Clean room/toilet and comfortable bed(2 pillows). A good spread of breakfast with fresh fruits and eggs station. But no whole meal bread. Meals at coffee house are not tasty and not good selection. Hotel has to be more creative. At the moment it is practically deserted every time. What a waste even when there is live music. Please reinvent the menu. TV screen need to be larger. Have a bigger rack in the bath room for toiletries. Provide more cloth hanger-2 hanger seem inadequate for those who stay more than 3 days. Hotel has good massage service which is plus point. So I do not agree that it should be 7.9....