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Artotel Surabaya

Jl. Dr. Soetomo 79 - 81, Surabaya Center, Surabaya, Indonesia (Show on map)

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Artotel Surabaya Surabaya - Lobby
Hotel Area: Surabaya Center Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
16 reviews

Value for Money
7.9
Location
8.2
Staff Performance
7.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.0
Food/Dining
6.8
Families with young children (16)
Nurdina H. Families with young children Indonesia, May 11, 2013
pleasent experience

cute decoration in the room, located in the city of surabaya, friendly staff
7
Lenny M. Families with young children Malaysia, February 02, 2013
nicely decorated hotel and lovely sandwiches!

the hotel interior design
9.3
very friendly staff, room and bathroom very clean, loves the decor n interior design, packed breakfast-lovely sandwiches (because we checked-out @4am to catch our next flight)but a bit noisy at night during our stay as its weekends and there's some kind of performance held downstairs, but as overall i still love this hotel, highly recommended for budget traveller and definitely will come and stay here again. i would suggest that the management build more artotel around indonesia just like other budget hotels group.
Maria I. Families with young children Indonesia, December 24, 2012
Nice budget hotel

Nicely decorated, with unique decorations
7.7
since this hotel is still new, everything is still clean, tidy, and shiny. breakfast is also ok for a budget hotel. the only problems are there was not enough table to put our luggage n bags, and no toilet/room for our driver to rest.
Aaron P. Families with young children Indonesia, December 20, 2012
Nice hotel with artwork, but poor shower

Good design, good food, clean room
8
Nice hotel, a lot of artwork in the Lobby, like gallery. Nice Coffee Shop with good food for breakfast and good coffee there. There is a convenience store on the Ground floor.
Restaurant Tip: There is Bon Ami Cafe across the street with good steak
Dewi A. Families with young children Indonesia, December 15, 2012
" A unique and colorful hotel"

great location, friendly staff
7.3
This hotel is a new operation, very colorful but unique, simple, and beautiful. The bedroom is small and clean, it's enough if you just want to stay here for relax or just for a while. The concept of colored paintings on one wall in the bedroom is very unique. The bathroom is small and clean, but there is little interference from water splashes from the shower that soaks the dry areas around the wastafel. This makes you have to be careful when walking on that area. The lobby and the restaurant are cozy. But the lobby is dimly lit during the day, maybe it's one of their concepts, too. The staff are welcoming and friendly, but there is no doorman. It's difficult to find a taxi during the day.
Dhani C. Families with young children Indonesia, December 10, 2012
Great Location but small rooms

Best features of the hotel
8.3
It's a lovely hotel to stay. most i like is location is not far from a businnes place & shopping place.
Novi C. Families with young children Indonesia, November 11, 2012
Lovely service and cozy rooms

Friendly service and great location
8.3
Very unique interior design of the lobby as well as the artworks in each room. Staffs are friendly and provide great service with a smile. Breakfast buffet is a little disappointing.
Mimi Z. Families with young children Malaysia, September 10, 2012
Lovely hotel & staff but not so great location

Very stylish, good breakfast, friendly staff
7.7
I stayed here for 4 days & 3 nights and was impressed with the design of the hotel. I would describe it as quirky. Every little thing was well thought of, such as lobby deco with cute statues, each rooms have its own unique wall design. Very stylish. The staff were all very friendly. Breakfast was great - small selection but all very tasty and again, stylish. Rooms are small and no kettle though. Only negative comments are on the wifi - it's free but guests need to go to the reception to get the password and each password is applicable to 1 device and lasts for 24 hours. Which means, for guests with a smartphone and an ipad would need to ask for 2 password and in my case, I had to ask for 2 passwords 4 times for each day i was there. Quite embarrassing to keep on going to the counter for passwords. Also the location - there's nothing nearby. It's not walking distance to anywhere so quite inconvenient for holidays-makers.
Yuliani S. Families with young children Indonesia, August 25, 2012
Comfortable hotel with small unique room...

Unique decorations, great locations...
8.3
This hotel have small rooms with unique decorations, painting and statue everywhere at the lobby,but I think it's clean, comfortable, and near to some mall. Three things that I think a little bit uncomfortable to me is that the room don't have minibar, the corridor was a little bit noisy at night (don't know what the staff doing at that time), and the view from my room was so bad. But I think it is worthed if we can have more discount for this bad view...
Antonius A. Families with young children Indonesia, August 22, 2012
Small and crampy room with limited amenities

Alfamart is nearby, contemporer art, nearby to access city center
4
Need to wait for a few minutes to check in because of wrong booking (referred to the smoking room when asking for non), have to give Rp 200k for room deposit, small room not suitable for family with a child, limited amenities ( have to ask for electric kettle and because of limited supply then had to wait for other guest to check out first before getting one), can not ask for more than 2 pairs room's sandals, heat water only at shower while wash tafel provide only cold water, breakfast are mediocre with very few choices. Overall , overpriced and I'm not coming back to this hotel again.
Hotel Feature Tip: Don't bother to bring instant noodle as there is no electric kettle

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Artotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - Hotel InteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - LobbyArtotel Surabaya Surabaya - LobbyArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - Hotel InteriorArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - Hotel InteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - Hotel ExteriorArtotel Surabaya Surabaya - RestaurantArtotel Surabaya Surabaya - LobbyArtotel Surabaya Surabaya - Studio 20Artotel Surabaya Surabaya - Lobby

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