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Very good 7.4
Based on 145 reviews

Recent customer comments

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Very good



based on 145 reviews
  • Hotel Condition/Cleanliness 7.0
  • Location 7.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.2

David J.
Australia
November 03, 2013
Great hotel!
The food is great. I love the beautiful lush surroundings. The value for money is incredible.
We had a great stay here. We love it every time we come here. They just need to renovate the pool area and it would make it even better.

David J.
Australia
November 03, 2013
I love this hotel, but pool needs to be better.
The restaurant menu has excellent variety and is very good value for money. This hotel has some very nice surroundings. The rooms are spacious and comfortable.
This was our 5th stay at this hotel in the last two years and I can't say we have ever been disappointed. No wonder we keep returning. My personal favourite is the selection of their very cheap restaurant menu. Far more affordable than any other hotel I've been to in Surabaya. Their Superior Suite is very comfortable. Nice look out into the garden, and very spacious. One issue we had with the bathroom was the lack of a bathtub, which was disappointing. The breakfast selection is reasonable, although it can get a little boring if you stay here for a while. Our main problem with this hotel is its small and very old swimming pool. They really need to renovate and improve their pool area and build it away from the restaurant. We will continue returning to this hotel if they provide the same wonderful service and at a great price! Thank you Equator Hotel!

rylzking R.
Indonesia
November 01, 2013
nice hotel, i would like to stay here next time
natural
the staff is very friendly. this is hotel is suitable for family

hadi S.
Indonesia
October 11, 2013
the room is silent, nice to relax but old furnitur
silent,nice to relax, old furniture

julia S.
Indonesia
September 25, 2013
not so interesting
near shopping centre
hotel room is not so good but the bed is okay. bathroom is dirty and water can not flow easily.

Rudy K.
United States
September 15, 2013
Close to shopping mall & restaurants. Large room
Good location, large room, good price
The smoke-smelled room was spacious yet tired, I feel that it needed some touch up & renovations. Breakfast was good. Shopping mall & restaurants are within walking distance Overall, it's a good value hotel

Natasha L.
Indonesia
September 05, 2013
room was dark, bathroom was dirty
garden view, quiet
the room smelled like smoke when we came in, the bed sheets were not properly made, the floor was dirty.

Gatot R.
Indonesia
August 08, 2013
Great design
nice, great design, comfortable

Mike C.
Indonesia
July 21, 2013
Large room, Nice Garden, Old Style Room
Large Room, Nice Garden, Cottages style
The Room is good size, the room look old need to do renovation, pillow very bad so slim, old style television, water pressure while taking a bath very bad.

TETTY H.
Indonesia
July 15, 2013
not recoomended
bad bad and bad
stayed 2 nights in a deluxe suite. This hotel is a hotel with bungalow type, so a bit far to the room especially if there's only 1 golf car that is provided. Not the "do not disturb me sign board" quite disturbing for me because laundry attendant drove my clothes when I was asleep. Choice of breakfast which is very little and it did not reflect a 4 star hotel. Especially when I order food for diner tenderloin steak, steak worst that I have ever eaten ... dry and hard as rubber. The location was away from the crowds.