My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

favehotel MEX Surabaya

Jl. Pregolan 1 - 5, Surabaya Center, Surabaya, Indonesia (Show on map)

Book now!

favehotel MEX Surabaya Surabaya - Standard Room favehotel MEX Surabaya Surabaya - Suite Room favehotel MEX Surabaya Surabaya - Superior Room favehotel MEX Surabaya Surabaya - Hotel Exterior favehotel MEX Surabaya Surabaya - Superior favehotel MEX Surabaya Surabaya - Junior Suite favehotel MEX Surabaya Surabaya - Junior Suite favehotel MEX Surabaya Surabaya - Guest Room favehotel MEX Surabaya Surabaya - Junior Suite Room favehotel MEX Surabaya Surabaya - Room Facilities favehotel MEX Surabaya Surabaya - Lobby favehotel MEX Surabaya Surabaya - Hotel Exterior
Hotel Area: Surabaya Center Number of Rooms: 162
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Good

7.0

based on
30 reviews

Value for Money
6.9
Location
8.2
Staff Performance
6.9
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.8
Food/Dining
6.0
Families with young children (30)
Wiryo H. Families with young children Indonesia, March 11, 2013
Budget City Hotel, easy access to Tunjungan Plaza.

In City Center, Near Tunjungan Plaza shopping Mall, Clean room
5
We chose this hotel because of 2 things: price and location. The price we paid was fair. Location is unbeatable, exactly in the heart of Surabaya City. We came these by car. The parking area was very tight. The concierge is in the 3rd floor, which is quite awkward. They gave us room #629. The room is tiny and has no window, which is very uncomfortable for us. The biggest issue was the droning sound from the wall. The sound came from the outdoor units of the Air Conditioner. If you have sensitive ears, the droning sound will be very annoying.
Daniel T. Families with young children Indonesia, December 30, 2012
new hotel. nearby shopping centre

new and busy hotel
6.7
it's satisfactory. can be better if the room is not disturbed by loudly sounding machine from construction / renovation nearby. staff was decently friendly and the location is pretty near Plaza Tunjungan - which is a major shopping centre in Surabaya during the stay, it was peak holiday season and the hotel was fully packed. Although it was really value for money, it may not suit those who seek serenity and quite environment
Restaurant Tip: Layar is a good restaurant serving seafood.
Jemy M. Families with young children Indonesia, December 30, 2012
Nice but small

Nice position for air conditioner and the bed..
7
Nice room, but a little bit small.. Good choice for a traveller/backpacker.. The bathroom a little unsatisfied, if you shower, the water will sprout to the toilet, make it wet.. I suggest the hotel get some layer between shower room n toilet.. And another point, the bathroom door Not closely enough, so you can peek on the gap between door and wall (it's not a problem if you are a couple) ;)
Travel tip: Close enough with one big mall..
Teo S. Families with young children Malaysia, November 23, 2012
Colourful & nice rooms

Chinese restaurant have nice food & cheap just in this hotel
9.3
the room clean & air con cold enought but room small, just enought for 2 adult & 1 child (no extra place to add-on bed). staff friendly & helpful. Overall the hotel is lovely & we will stay for our next visit.
Restaurant Tip: the chinese restaurant's food nice & cheap, U must try the "Tim Sum" & other food just in this hotel
Arthur P. Families with young children Indonesia, November 11, 2012
Hotel in the middle of the city

Near to everywhere because in the middle of the city
6.3
This hotel provide you a small room with queen bed size. So if you sleep with your family, reconsider to take two bedroom. The food here has little variety and the taste is little bit plain. For the location, it's great because you can go anywhere so easily.
Restaurant Tip: You can go in front of the hotel and eat at boncafe steak
Sulaeman N. Families with young children Thailand, October 21, 2012
Great Location but lack of staff

best location
5
With the great location, the small rooms without window, is not our obstacle to walk into business and dining places. But, i was nervous when i booked the bellboys to take my big luggages, not come until the critical time. so i have to drag them by own to down-lobby.
Nadya C. Families with young children Indonesia, October 20, 2012
Slow service, bad staff, great location

great location
3.7
We booked 3 rooms for our short stay at Surabaya. We arrived at 2.30 pm, which is the usual time for check in, and our rooms were not ready. The staff asked us to wait for 2 hours before we can check into our rooms. They keep changing the time of wait from 20 minutes to another 20 and another 20 and finally it's already 2 hours. We traveled with baby so it's really annoyed us. The staff didn't even bother to explain the delay or offer some apology. Even the guest who come after us get a room first. The breakfast was suck, the food was cold and not too many variety. The only reason we choose this place because it's on the same building of our family gathering. Totally disappointed.
Johny H. Families with young children Indonesia, October 15, 2012
Great location but small rooms

Best features
7.3
Near shopping mall , centre off city, best location
Hotel Feature Tip: Near shopping mall and office building Best location in Surabaya
Fuaat K. Families with young children Malaysia, October 02, 2012
Great Location

best features
8.7
Nice interior and strategic Iocation. Easily can go shopping at Tunjungan Plaza & Plaza Grosir Surabaya (PGS)
Shopping Tip: For souviner 'OLE-OLE' can go Plaza Grosir Surabaya (PGS)
Astri I. Families with young children Indonesia, September 24, 2012
great location, close to many shopping center !!!

clean rooms, strategic location
7.3
clean rooms, strategic location near the shopping center but the condition of the hotel as the elevator is not feasible

Book now!

Sale ends soon!

favehotel MEX Surabaya Surabayafavehotel MEX Surabaya Surabaya - Standard Roomfavehotel MEX Surabaya Surabaya - Suite Roomfavehotel MEX Surabaya Surabaya - Superior Roomfavehotel MEX Surabaya Surabaya - Hotel Exteriorfavehotel MEX Surabaya Surabaya - Superiorfavehotel MEX Surabaya Surabaya - Junior Suitefavehotel MEX Surabaya Surabaya - Junior Suitefavehotel MEX Surabaya Surabaya - Guest Roomfavehotel MEX Surabaya Surabaya - Junior Suite Roomfavehotel MEX Surabaya Surabaya - Room Facilitiesfavehotel MEX Surabaya Surabaya - Lobbyfavehotel MEX Surabaya Surabaya - Hotel Exterior

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support

Customer Reviews - favehotel MEX Surabaya, Surabaya

NY-AGWEB-3202