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2015
Very good 7.7
Based on 1570 reviews

Verified traveler reviews

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Very good



based on 1570 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3

Trisnawati S.
Indonesia
January 02, 2015
unforgetable stays
spacious lobby, great room environment, nice breakfast
we were very satisfied and liked the Japan theme room and would surely stay in this hotel the next time we visit surabaya again.

JUN H.
South Korea
December 30, 2014
baaaaaagus
baaagus
Oooooodddddd

Asher J.
Indonesia
December 29, 2014
not as good as prediction
old, clean, bad bathroom
Not as good as pic

Asher J.
Indonesia
December 29, 2014
old, bad shower, good locarion
beside Zangrandi ice cream, good loaction
Their bathroom was very bad, their shower is also bad.

Yuni S.
Indonesia
December 29, 2014
Lovely but soso
Atmosphere
My room was very strange because the bathroom door hinges and bidet on the left, seemed destined for lefties. I cant get my room although i indicated for early check in. They are still build pool and other facilities. Should be great in the future.

Hsuan-Fei C.
Taiwan
December 29, 2014
great outside but not very good inside of the room
none

Dewa A.
Indonesia
December 27, 2014
Towel need to be discard,really disappointed
Dimsum restaurant level 2
When I check in, I though this hotel can't be 4 star hotel First for guest who stay in that hotel, we still need to pay parking Second the most unbeliveble is the towel really disappointed

Asno M.
Indonesia
December 27, 2014
So so
Location

Yovan S.
Indonesia
December 22, 2014
Not bad
good location, service, comfort

Sugianto M.
Indonesia
December 21, 2014
The room
Lobby, staff, room
When I get there they give me a twin bed room, while I want a single bed room, but they say it's empty, after a while they change my room to the single bed one (I don't know how they can give that room because they said it's empty), but when I get in the room, the sofa is not so clean.