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Very good 7.7
Based on 1553 reviews

Recent customer comments

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Very good

based on 1553 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 7.3

November 05, 2014
Value for money
Clean, Value, Location
Great value for money

November 05, 2014
Greaty Location
Location, Cleanliness, Food
Great value for money

Noor F.
November 04, 2014
great hotel
interior, services and cleanliness
Very good. I came and the rooms that we booked were not available. Then the staff kindly upgraded our room to royal lounge with the same price as standard room with breakfast and twin beds as we required early in our booking. The rooms was fantastic, the food was nice and the staff were greats. Totally recommended!

Yory Y.
November 03, 2014
Nice Location, at the center of Surabaya
Location, Staff Performance, Clean
Pretty much satisfied, both clean and dinning

Wawan J.
October 27, 2014
Clean Room, Nice and Friendly Staff
clean, friendly staff, big room
the room was nice and clean. Superior type is quite big and comfort. the location also very near to the shopping mall (plaza surabaya and grand city).

aprita P.
October 26, 2014
Great location
Strategic location, great Japanese restaurant, friendly staff

Wenjoko S.
October 24, 2014
Its a garden hotel.
Location, gym facilities and fast internet connection.

Rolando S.
October 23, 2014
lovely hotel
centrally located
nothing to complain good hotel and the room is clean. their staff who work at the restaurant is lovely and really helpful to the guest. i will give them 5 star for their service and their kindness this experience will absolutely make me comeback to this hotel

Jenny G.
October 21, 2014
Clean and Nice
Clean, Nice, and comfy

Abdul S.
October 20, 2014
Super Best Hotel
Spacious, Clean & Great Breakfast
Spacious, Clean & Great Breakfast Location near to big shopping centre, 3 mins walking.