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2015
Very good 7.7
Based on 1568 reviews

Verified traveler reviews

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Very good



based on 1568 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3

KATHI V. from Singapore
Business travelers
Stayed 2 nights in October 2014
Value for money
Clean, Value, Location
Great value for money
Reviewed November 05, 2014

KATHI V. from Singapore
Business travelers
Stayed one night in October 2014
Greaty Location
Location, Cleanliness, Food
Great value for money
Reviewed November 05, 2014

Noor F. from Malaysia
Families with older children
Stayed 2 nights in October 2014
great hotel
interior, services and cleanliness
Very good. I came and the rooms that we booked were not available. Then the staff kindly upgraded our room to royal lounge with the same price as standard room with breakfast and twin beds as we required early in our booking. The rooms was fantastic, the food was nice and the staff were greats. Totally recommended!
Reviewed November 04, 2014

Yory Y. from Indonesia
Solo travelers
Stayed one night in September 2014
Nice Location, at the center of Surabaya
Location, Staff Performance, Clean
Pretty much satisfied, both clean and dinning
Reviewed November 03, 2014

Wawan J. from Indonesia
Groups
Stayed one night in October 2014
Clean Room, Nice and Friendly Staff
clean, friendly staff, big room
the room was nice and clean. Superior type is quite big and comfort. the location also very near to the shopping mall (plaza surabaya and grand city).
Reviewed October 27, 2014

aprita P. from Indonesia
Families with young children
Stayed 2 nights in October 2014
Great location
Strategic location, great Japanese restaurant, friendly staff
Comfortable
Reviewed October 26, 2014

Wenjoko S. from Indonesia
Business travelers
Stayed 2 nights in October 2014
Its a garden hotel.
Location, gym facilities and fast internet connection.
Reviewed October 24, 2014

Rolando S. from Indonesia
Business travelers
Stayed one night in October 2014
lovely hotel
centrally located
nothing to complain good hotel and the room is clean. their staff who work at the restaurant is lovely and really helpful to the guest. i will give them 5 star for their service and their kindness this experience will absolutely make me comeback to this hotel
Reviewed October 23, 2014

Jenny G. from Indonesia
Business travelers
Stayed one night in October 2014
Clean and Nice
Clean, Nice, and comfy
Reviewed October 21, 2014

Abdul S. from Singapore
Groups
Stayed one night in October 2014
Super Best Hotel
Spacious, Clean & Great Breakfast
Spacious, Clean & Great Breakfast Location near to big shopping centre, 3 mins walking.
Reviewed October 20, 2014