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2015
Very good 7.7
Based on 1554 reviews

Recent customer comments

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Very good



based on 1554 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 7.3

Khaira Z.
Indonesia
March 28, 2016
Good Breakfast
the room is not too clean but the breakfast is good and the location is near the mall and food stall

Khaira Z.
Indonesia
March 28, 2016
Good breakfast
the room is not too clean but the breakfast is good and the location is near the mall and food stall

Khaira Z.
Indonesia
March 28, 2016
good breakfast
the room is not too clean but the breakfast is good and the location is near the mall and food stall

Ari S.
Indonesia
March 24, 2016
Not really bad
clean room, good room service, nice food
Good place to rest n enjoy the holiday

Beng S.
Singapore
March 21, 2016
1st Visit to Surabaya
The location is central. However the heavy traffic in the area is a big minus, just like in Kuala Lumpur & Bangkok. Food wise is a real challenge for visitors as those available cater mainly to locals and mostly deep fried! The most restaurants can be found at Tundungan Mall, about 20 minutes walk away. Even then the choice of food is mainly Indonesian. To sum up Surabaya is not an ideal tourist destination.

Beng S.
Singapore
March 21, 2016
1st Visit to Surabaya
The location is central. However the heavy traffic in the area is a big minus, just like in Kuala Lumpur & Bangkok. Food wise is a real challenge for visitors as those available cater mainly to locals and mostly deep fried! The most restaurants can be found at Tundungan Mall, about 20 minutes walk away. Even then the choice of food is mainly Indonesian. To sum up Surabaya is not an ideal tourist destination.

Felix A.
Indonesia
March 21, 2016
Improvement hotel
1. quick front desk, 2. big lobby 3. clean
Good relationship with agoda,, special room rate, at central surabaya, this hotel is near plaza surabaya, wtc, gubeng train station, recomended hotel for tourist ,, pat pajamas caffe at outside,, value 8/10 😃

Felicia D.
Indonesia
March 21, 2016
so so
location, staff, food
it was a so so experience, nothing special about this hotel. good enough for value, don't think will be coming back

Sanny O.
Indonesia
March 20, 2016
clean, good location
clean, spacious room and good location
room was clean and spacious. location at the central surabaya so easy to access to anywhere.

Saptarina K.
Indonesia
March 18, 2016
Lower your expectation
Spacious room, friend staff, great location
When I was there 3 years ago, the room is very nice overviewing Surabaya town hall. But now the condition is quite neglected. The superior room is still an old room only with new decoration. The bed is jumpy and not 4 star quality. I understand they are currently under renovation, but for 4 stars hotel, it shouldn't downgrade the room quality.