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2015
Very good 7.7
Based on 1570 reviews

Recent customer comments

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Very good



based on 1570 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3

Saptarina K.
Indonesia
March 18, 2016
Lower your expectation
Spacious room, friend staff, great location
When I was there 3 years ago, the room is very nice overviewing Surabaya town hall. But now the condition is quite neglected. The superior room is still an old room only with new decoration. The bed is jumpy and not 4 star quality. I understand they are currently under renovation, but for 4 stars hotel, it shouldn't downgrade the room quality.

reginald B.
Australia
March 18, 2016
its a great hotel
location, breakfast, room.
stayed there many times. great location, friendly staff excellent breakfast.

Yoel T.
Indonesia
March 16, 2016
The FO staff were super friendly
Staff, food and room
The FO staff that checked us in was very acommodating.

Vivi P.
Indonesia
March 15, 2016
convenient location
the location is superb but the room need renovation

Vivi P.
Indonesia
March 15, 2016
convenient location
the location is superb but the room is a bit old

Vivi P.
Indonesia
March 15, 2016
convenient location
the location was superb but the room is a bit old

Yockie S.
Indonesia
March 12, 2016
The refrigerator doesn't work
Location

Satria P.
Indonesia
March 08, 2016
Nice as Usual
I cant remember how many times I've stayed in this hotel with my family. the best part is that this hotel is just beside Zangrandi Ice Cream.

WAYAN Y.
Indonesia
March 03, 2016
Strategic location, easy acces & location in the centre of Surabaya
I'll recommend to our family, friend & college if we want visit to Surabaya, they must try stay at this hotel, cheap, clean & satisfaction

Ni K.
Indonesia
March 03, 2016
Perfect stay
Affordable price, good location, comfort
Amazing stay at Garden Palace Hotel Surabaya. Breakfast was delicious and complete, nice walking view, smart and polite staff, nice gym, just perfect.