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2015
Very good 7.7
Based on 1570 reviews

Recent customer comments

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Very good



based on 1570 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3
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See P.
Malaysia
July 25, 2016
BAD!OLD!HOT AIR-COND! BROKEN FACILITIES!
BAD HOTEL, OLD BUILDING, OLD ENVIRONMENT, BROKEN FACILITIES, AIR-COND. NOT FUCTIONING! HOT!

Chen T.
Taiwan
July 23, 2016
Old hotel. Price OK. Location Good. Staff English need improve.
Chinese Restaurant offer good foods. Actually air inside of room seem not fresh. Furnitures smell old.

Herry M.
Indonesia
July 11, 2016
Good is Ok
Location is in the center of city

naufal T.
Indonesia
July 07, 2016
value for money with good location
Good location & value for money

Satria P.
Indonesia
July 01, 2016
Nice as always..
Nothing much to say. Every time I went to Surabaya, I always stayed at this hotel.

Ricardo P.
Spain
June 24, 2016
Good location but rooms need renovation
Good location, friendly staff, nice lobby. Old rooms, that need renovation, the furniture is old, the bed mattress needs is very old. You can hear the noise from the street and other guests in next door. No facilities in the hotel. It's a 3 star hotel nit a 4 star.

Djon L.
Indonesia
June 23, 2016
This Garden Palace hotel is actually a good nice hotel but just because of bad cheap management with
With that cheap management, no hand towel in dirty bathroom , is it deserve a four star rating?

Fajarwati M.
Indonesia
June 21, 2016
kamar luas, makanan enak
kamar luas, makanan enak

Fajarwati M.
Indonesia
June 21, 2016
kamar luas, makanan enak
kamar luas, makanan enak

lodewyk H.
Indonesia
June 19, 2016
Location in the city of surabaya
Its a nice hotel