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Good 6.6
Based on 52 reviews

Recent customer comments

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based on 52 reviews
  • Hotel Condition/Cleanliness 6.0
  • Facilities 5.0
  • Location 7.5
  • Room Comfort/Standard 6.3
  • Service 6.8
  • Value for Money 6.8
  • Food/Dining 6.2
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Bjorn B. from Sweden
Families with young children
Stayed one night in March 2014
Friendly staff, but not clean room.
Very good internet, and very friendly and helpful staff.
Friendly and helpful, but unfortunately not clean beddings (and we are not that picky). In need of a makeover - or an adjustment in price. Better options are there.
Reviewed March 19, 2014

Lynda A. from Malaysia
Stayed one night in March 2014
Great,its a pleasant stay..would like to come back here again soon....
Reviewed March 18, 2014

Muhammad N. from Malaysia
Families with young children
Stayed 2 nights in January 2014
Not many things to do in Surabaya
Friendly staffs, near shopping centre/spot and easy to get public transport.
The hotel offers friendly staffs and location near shopping centre/spot. Also location waliking distance to Pasar Ampel, Masjid Ample and private hospital. It is easy to get public transport and local foods.
Reviewed February 04, 2014

fiki A. from Indonesia
Solo travelers
Stayed 3 nights in March 2013
location, cheap, staff
many vendors sell a yummy n chaep food, easy to get public transportation n the staff very friendly
Reviewed September 19, 2013

Masroni J. from Singapore
Families with older children
Stayed 3 nights in May 2013
The friendly and efficient staffs, the close distance to Pasar Ampel (Ampel Market), close to the attraction: Sunan Ampel's Shrine
Reviewed May 30, 2013

Othman S. from Singapore
Solo travelers
Stayed 2 nights in November 2012
Strategic location
Friendly, attentive staff
Great, it was a pleasant experience as I have stayed in the same hotel every time i visit Surabaya, Indonesia. It is strategically located near to the historic mosque Sunan Ampel, which is few minutes walking distance and they served good Indonesian food with their in-house restaurant.
Reviewed April 18, 2013

hajar S. from Malaysia
Families with older children
Stayed 2 nights in October 2012
comfortable room, friendly staff
Grand Kalimas Hotel
Reviewed April 12, 2013

Muhamad A. from Malaysia
Families with young children
Stayed 2 nights in March 2013
Good hoter near the Ampel area.
Near to ampel area, near to shopping area and many transport outside the hotel.
Reviewed March 26, 2013

Shaiful S. from Malaysia
Families with young children
Stayed 2 nights in November 2012
great place ,strategic location and good service
always prefer to hang out at the coffee house
overall had a pleasant holiday with magnificent service with smile n greet.hope to come again time to time.
Reviewed November 28, 2012

ABANG A. from Malaysia
Stayed one night in November 2012
Old school hotel at the Arab Street
At the Arab Street
We stayed here for 1 night. Situated at the Arab Street, near the Ampel Mosque. At this street, is nothing. Only many food stalls along the street at night and in the morning, they were selling second hand items. I love the lobby balcony, where you can drink and observe people from above. The street quiet busy at night. WIFI is not working. I don't know why. The staffs was very friendly. They helped me to buy the train tickets. The stuffs in the room looks old. The AC is cold. They had bathtub in the bathroom. The hot shower had its schedule. The breakfast is basic, fried rice, fried egg, crackers, bread & jam, & juice & hot drinks. Overall is OK. If you like to eat stalls food.
Reviewed November 03, 2012