arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.4
Based on 395 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 395 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 8.1
  • Food/Dining 8.3

10 Abhishek K.
India
March 10, 2016
Friendly staff and excellent breakfast
Food and hospitality

9.6 Warach W.
Thailand
February 29, 2016
Perfect
Surabaya downtown, Clean room, food was nice.

10 Abhishek K.
India
February 28, 2016
Food was really awesome at Indian restaurant
Location, food, and hotel staff
Food was really awesome at Indian restaurant, room was big and comfortable

10 Abhishek K.
India
February 28, 2016
Friendly staff
Food, Friendly staff and location
Stay was comfortable....

7.6 Ashley A.
Singapore
February 25, 2016
Nice resort n breakfast
Resort was nice but location was average

9.7 Varad A.
India
February 13, 2016
Good resort
Good

8 Antony K.
Indonesia
February 12, 2016
Great
All great, too bad they dont have free shuttle like other hotels nearby

9.2 Donny P.
Indonesia
February 01, 2016
Good food, clean room, friendly staff
Breakfast food is delicious and many choice, nice location, friendly staff, worth for money

9.7 Rido Y.
Indonesia
January 18, 2016
An oasis in the middle of Surabaya
The dinner, the room, and hospitality
It was splendid, I thought this hotel was a mere standard hotel, but I was suprised with the meals provided. Breakfast was superb, the dinner was extravaganza. It just wow

10 soleman S.
Indonesia
January 04, 2016
Best Hotel In Surabaya
Location, Pool, Breakfast
HBS truly lives up to its five-star status. I definitely enjoyed my second stay there during the end-of-year's and new-year's holiday of 2016. There's nothing more I could say with respect to HBS's excellence in the areas of staff performance and food quality. Keep it up, HBS!