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Agoda Verified Reviews

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based on 1034 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.0
  • Staff Performance 8.9
  • Value for Money 8.7
  • Food/Dining 8.2

Lionel T.
October 23, 2012
Charming hotel, colonial style
The hotel layout with its patios and gardens is a hit
Very nice hotel, spacious rooms and bathrooms. I loved the patios and the gardens. It is quite and you are transported 100 years back when it was a colony.

Rivandra R.
October 22, 2012
arguably the best hotel in surabaya
beautifully preserved colonial architecture, great massage, amazing breakfast
the architecture of hotel majapahit never seizes to amaze me. it's always a wonderful experience staying at a hotel with such a long history. the place is beautiful and well maintained. i can spend hours just sitting in the gardens reading a book with a glass of ice tea. and the breakfast is awesome. small servings but very diverse and exquisitely prepared.

Werasak S.
October 22, 2012
Cozy place with very good and clean room
We have been there with six years old daugther. We chose it as learned from Surabaya history and easy to get around the city. Everything was smooth from the front desk to the room after learning that we were upgraded to suite room without addition paid. The atmosphere was superb! Breakfast was not as expected. Enjoyable to read rooms' name such as Arjuna, Pandawa, so on.

Alessandro B.
October 19, 2012
Charming heritage location, perfect for couples
Est. 1910, historical building, great charm
I stayed in a Suite, and this is an experience I suggest to everybody: for a reasonable price a HUGE suite with a private balcony giving direct access to the pool, really amazing. Great charme, but definitely not ideal for business travellers: service REALLY sucks (among other nonsenses they asked me to pay cash for my room service...), food is terrible and the hotel is quite far from the city centre.

October 15, 2012
nice colonial style hotel
price of the room is affordable , value for money
we have been staying in this majapahit hotel few months ago and it was a great place to stay , different from other modern style hotels. we do love the garden in front of the room , the terrace is there for us to sit down and enjoy the morning or night coffee. the staff are very helpfull everywhere. location to the plaza tunjungan is so near (just across the street within 5 minutes walk) the room is quite big and cozy , bath room size is more than expected. we will for sure come back again to the majapahit hotel for the next visit to surabaya.

October 12, 2012
Simply amazing heritage hotel
beauty and location
Stunning heritage hotel with beautiful suites, garden and pool. A must go when you are in Surabaya!

Siew W.
October 12, 2012
Heritage hotel..Very Serene
Old and Nice
had a good was nice..came with a lounge.service was good.had a good pool.breakfast was ok.

Idris M.
October 10, 2012
Almost Perfect!
Great room and such a beautiful garden!
I booked an Executive suite, but when I checked in, they didn't have the room ready yet for some reasons. So they upgraded my room to Majapahit Suite which is much bigger, much better, and surely much much more comfortable! It has a separate living room with a dining area. The bedroom has a really big cozy mattress, my kids were in love to the pillows! The bathroom has a very nice bath tub and its so clean. Again, my kids enjoyed taking bath and it made me and my wife's job easier. Overall, everything in this hotel seems almost perfect. From the services, the looks of the hotel that is so unique and historical, free internet connection, free car valet,etc. Beyond words!

chandra D.
October 09, 2012
unique hotel and service with a smile
best features of the hotel
unique, classic but luxury, location is near of the shooping area, centre of the city.. you will not find other hotel with a great garden as green as Majapahit in the centre of city.

chandra D.
October 09, 2012
unique hotel and service with a smile
best features of the hotel
i already plan for stay only one night in Majapahit, but once i stayed for a night, i extend my stay in Majapahit, i felt like the was no other hotel as unique, classic , and has a great garden as majapahit whics located in centre of the city