Hotel Majapahit, Surabaya

The hotel is built in colonial style and rooms are approached along open teraces overlooking pristine landscaped gardens. A very tranquil setting. Rooms then have their own individual verandas. I fell in love with the place before I even stepped into my room. The room itself was large and masculine in decor - perfect for me a man trsavelling alone. Plenty of storage space with proper wooden coat-hangers. The bathroom too was spacious and well ventilated. As well as the bath there is a walk in shower (hooray) although the only mark against the room and indeed the hotel is the shower fitting is overhead only with no extension to properly shower one's nether regions. The pool is a proper 25metre swimming pool and not a kiddies'paddling pool like so many pool hotels which they have the nerve to describe as swimming pools. Perfect water temperature and pleasant palm tree surround. Breakfast buffet is very good and far better than those of other 5 star hotels. I also ate in the restuarant on the two evening I spent in Surabaya and both meals were excellent. I leave my last remarks for the most deserving, the staff. They were wonderful in every way Surabaya has a number of international holels; Marriott, Shangri-la, Sheraton. If you wish to stay with any of them I suggest leave it for another city. If you are in Surabaya look no further than this wonderful hotel

All Hotel staffs are friendly and trying to help customers as much as they can. Breakfast and chinese food are delicious. Cleanliness in the hotel is excellent. I like bathroom there especially the water, it makes me easier to wash my long hair. All facilities are completed. Staying in the hotel make me feel like I'm home. I encountered internet access down time the first day I've checked-in, but it's ok. Anyway, there're some guests still smoking in the lobby. I think it occured naturally in everywhere in Indonesia.

After travelling to most parts of the world this was one of the best hotels I have ever stayed in, and the staff were equal to this.

The rooms are of excellent quality. It's like time stood still, but you have all the luxury you are looking for.

You can go to very nice pub, in front of the hotel in Sheraton hotel.

If you have to go to Surabaya this is a great place to stay and exceptional value for money.

Top quality hotel with lovely styling which is much more characterful than the 'chain' hotels in Surabaya. Management need to get control of the staff.