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Very good 7.0
Based on 697 reviews

Recent customer comments

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Very good

based on 697 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.8
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.6
  • Food/Dining 6.2

Handry M.
January 20, 2014
comfortable, centrally located, close to shopping centre
it was enjoyable, we did not need to walk far away because the hotel was located close to shopping center. Taxis were stand by 24 hours in front of the hotel made it easy for us whenever we needed to go around city. the internet is fast enough. So, i was enjoy staying in this hotel although the breakfast just average.

Zaman C.
United Kingdom
January 17, 2014
it was okay
adjacent to mall, friendly staff, freshly cooked eggs in breakfast
The hotel seriously need to upgrade itself. They still having TVs instead of LCD in rooms. The view from the window was pool under maintenance. They have a run down pub in the basement. The best thing is the proximity to the Tunjungan Plaza, the shopping and eating place...

Achmad J.
January 11, 2014
Best value of money, cetral city location.
Location, rate and easy to find
Reasonable hotel to stay, well maintained old hotel. Breakfast was basic, good room with high water supply and very good hot water condition. Close to tunjungan mall, and all fast food are available. Strategic hotel location.

Shirleen I.
January 09, 2014
Not as expected
Spacious room
The food and room quality doesn't meet my expectation as a 4 star hotel.

mely L.
January 07, 2014
location great connect to the mall
location, food, easy to go anywhere
the hotel is old but the location is so nice, connect to the mall directly

Juwy L.
January 04, 2014
room is okay but compulsory Gala Dinner was bad
close to shopping mall
There was a compulsory gala dinner in the package. However the food was bad and the performance was awful too. Not like a real gala dinner at all. Feel cheated with the gala dinner. Wifi was not able to be connected from room.

Bambang S.
December 27, 2013
great location but no wifi in the room
location, room size, facilities
This was my first stay at Tunjungan Hotel. I stayed only one night but have bad experience, especially that there was no wifi nor internet connection in the room. You must go to the hotel lobby to get internet connection.

December 25, 2013
Close to shopping mall.
Centrally located

David R.
December 20, 2013
An older hotel centrally located
location, value, large spaces
This is a big, older hotel that is showing its age. It is meant to be impressive but now it has lost out to newer hotels for the upscale travellers, it is less well maintained. The hot water wasnt hot on the 10th floor, perhaps mildly warm. The handle fell off the wardrobe when I went to open it. Its age is shown by the lack of electric contacts, apparently only one in the whole room, making it difficult to work with more than one device. Cdnt charge mobile And work on the laptop though I wanted to do both. I think its mainly used by public servants, so the breakfast was lavish. It has wide open spaces in the lobby, they seem unsure what to use them for. The room was big and comfortable, so I found it fine more my needs, but wdnt race to stay there again. Great location next door to Plaza.

December 12, 2013
We enjoy our stay.
Staff friendliness, good location and cleanliness.
Lot of mosquito in my room . There is necessity to have insect repellent in the room.