arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.0
Based on 697 reviews

Recent customer comments

Filter by traveler type
Very good



based on 697 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.8
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.6
  • Food/Dining 6.2

EK L.
Malaysia
October 23, 2013
center of city
strategic location -next to shopping mall, nice staff, clean and comfort room

Senjaya L.
Indonesia
October 16, 2013
Comfort and strategic location
Clean room, fast check in , good location
It is very convenience hotel to go for shopping of business, the hotel is very clean and comfort room. Even the room interior and the furniture rather quite old but it well maintain. Need more small maintenance and improvement for the furniture.

Ho C.
Malaysia
October 15, 2013
nice hotel and strategic location
easy access to shopping mall,good enviroment,economic
its convenient and strongly recommended for future short trip

Akbar M.
Indonesia
October 08, 2013
Location is in the midle of town
Location, Location, Location
i order a room with i twin bed but they give me room with 2 single bed... i just travel alone so its useless

SYAHRIA W.
Indonesia
October 01, 2013
Overpriced hotel with great location
Location, friendly and polite staff, large rooms
It was a nice and pleasant hotel, located right next to the biggest shopping mall in Surabaya (Tunjungan Plaza). However, for the price we had to pay, I expected more than just a large room with old furniture and carpet. They didn't even provide a hairdryer in the bathroom, something that I think a four-starred hotel should have in every room. The breakfast buffet was certainly not what I expected from a so-called four-starred hotel. I really think three-star is more appropriate for this hotel, and they also need to mark down their prices.

Budiman T.
Indonesia
September 19, 2013
Great hotel with good price.
Classic, conservative, strategic location.
The hotel is not mint, but the room is pleasant enough and large. The location is the best because next to a shopping center.

HERBERT L.
Indonesia
September 16, 2013
Nice Hotel
Near Shopping mall, clean room, good service

novy W.
Indonesia
September 15, 2013
so so
clean room
Food is so-so, for the room service and breakfast buffet, but the restaurant is pretty good Be prepared to hear excess sounds from a pub nearby, just beside the hotel, level 6 or 7 of Tunjungan Plaza.

Rizki Y.
Indonesia
September 12, 2013
business trip
easy access , clean , nice staff
its just a nice stay while having a business trip

Felix B.
Indonesia
September 10, 2013
Good Stay
Old hotel but clean, nice location, nice service